Image Courtesy of Dan Croitor Employees can also dispute unsatisfying work evaluation results on Aliway by asking for popular input, a measure that managers resort to more often than those below. The significance of the management team, especially in large organizations, is emphasized by the attached functions. People are able to realise their abilities and potential, take on more responsibility or variety of tasks which improves versatility and prevents boredom leading to demotivation. 2 The psychological imbalance Employees of equal position and qualification serviced in the parallel department with the same salary may havequite different perceptions of the fairness. In todays job market, it is very important that employees can decide if they are productive to their company as well as noticing the areas where they can improve. 2015 - 2022by Adrian Sameli | Privacy Policy |info@aSabbatical.com. Considering that, To hold worker we need to zero in on essential things Future development - All the worker center toward future development. Management Theory Influences Team Working The leaders of the group emphasized the benefits of keeping group secrets. hbbd```b``"H XL*Hi` Td,\ 6ADrEHdizlQ)fN RD@: = '?d7 We travel not to escape life, but for life not to escape us. International Encyclopedia of the Social & Behavioral Sciences, 2nd ed. First and foremost among those is transparency. Although managers in Alibaba Group have to take responsibilities for the consequences, it cannot be denied that the fraud fully exposed that the lack of internal control, especially the supervision and administration of the management, is one of reasons lead to exacerbate the situation. use various motivation theories to support your answer. It appears that in this issue managers ignored fraudulent behaviours behind the performance-chasing. //= $post_title 2 Establish the mechanism of risk management. Critical Reflection on group presentation Because our group has not given the presentation to the class, I could just conclud some limitation about the analysis of this report. Jack tries to make sure that every customer has an experience like no other. This helps employees feel valued and can remove animosity between employee and employer. This is where continuous feedback can allow them and change their mindset as it relates to their function and purpose within a company. As a result, corruption was caused secretly by the combination of selfish desire and power without supervision. Compensation is based on: His career began as an English teacher. Additionally, inducing a culture of productivity and employee participation in large companies calls for effective management interventions (Greve and Argote, 2015). Behavioral Theories of Organization. This helps in maintaining a friendly relation with the members later on. The Maslow business reader. The country is embracing consumerism, and the motivational success story of Alibaba is an epitome. Alibaba employees are motivated through good salary packages and involvement in decision-making. Additionally, it is necessary to introduce different kinds of methods of personal testing and assessment which combine the enterprise culture into the evaluation. Innovation requires establishment of a stable and competitive position in the ever-dynamic online business. However, in the statement said by Mr. Ma, it was not allowed to violate business honest principal or the basic line of company values (BBC, 2012). All the materials from our website should be used with proper references and in accordance with Terms and conditions. Customers Value Co-creation in Automotive Sectorthe Case Studies of BMW Co-creation Lab and Volkswagens Peoples Car Project in China. [online] Available at: http://www. Assuming the organization have optimistic thoughts and future Posted Read more:Everything Behind the Steve Jobs Success Story. However, it is difficult to transform corporate culture into practice to some extent. The mass wedding being one example, Alibaba has taken care to offer family-like support to its employees. They also emphasized the essence of ownership. Alibaba covers the lodging and meal expenses of the immediate family members who are invited to join. Also, he keeps them motivated. Moreover, company should be direct to their employees when giving feedback and help them further their careers through constant. Effective teamwork should acknowledge different diversities like gender, race, age, and colour. 209 0 obj <>/Filter/FlateDecode/ID[<174F6B9330FF0045907F5F954E9BD9D1>]/Index[182 65]/Info 181 0 R/Length 132/Prev 507426/Root 183 0 R/Size 247/Type/XRef/W[1 3 1]>>stream With a net worth of $38.3 billion, he currently holds the title as the richest person in Asia.. Ma's extraordinary leadership skills and interesting success story fascinated the . Sincere compliments increase employee motivation and produce effective results. com (2008). Motivation Alibaba Jack Ma adopts David McClelland's 3 Needs Theory. The corporation provides employees with several kinds of training programs, such as classroom training, e-learning, and seminars to help improve their skills and expertise. [online] Available at: http://news. Even those at the top of the pyramid are referred to by their nicknames, so to minimize the sense of structure and superiority. Hes an investment banker with over 20 years of experience in China and is the writer of this Jack Ma book Alibaba. Equity theory: toward a general theory of social interaction. Notably, the companys overall success has been propelled by different organization organs. It is not uncommon that employees spend a couple hours of their days on these open discussions. (2013). We use cookies to give you the best experience possible. Consequently, information sharing lowered the workload of the members. Consequently, improved leadership fostered decision-making between related projects. A red sweater casually dangled over Mas shoulder, as he took the hands of two young children to grace the red carpet, and raised a glass of Chinese liquor to the love birds. Yun, J. J., Zhao, X., Park, K., & Shi, L. (2020). strongly built loyalty as well as motivation within the employees. Different strategies: enjoyment (Alibaba) and recognition (Apple). We buy. He is also an executive chairman of Alibaba Group Holding Ltd. And they got the taste of success soon. Drawing from the principle of good leadership, the Alibaba Company team was effective and hence able to achieve several objectives. pdf [Accessed: 03 Nov 2012]. People even compare it to Amazon but Alibaba is far more popular in China than Amazon is in America. First, the company encourages employees to follow their passions. The cloud services personnel who protected international leaders from cyberattacks, boss Jack Ma's globe-trotting and advice for the young, Alipay staff volunteers caring for homeless bunny rabbits, etc. A Developmental Role for Militaries in Africa: The Peace Engineering Corps Solution? 1% and 0. Besides, through encouraged workers, Alibaba Company has maintained high customer service on the online platforms. Although Goldman was a little hesitant, they agreed to give Alibaba $5 million. collected. The theory was pioneered by an American engineer, Fredrick Taylor (Huang et al., 2013). Hua, T. (2012). essay. According to Huang et al. Science, 212 (4507), p. 501-504. Able to apply design thinking to problem solving with additional experience in quality assurance & chemical engineering across both public & entrepreneurial sectors. Jack also needed investors for Alibaba to grow. Researchers have identified three major components of motivation: activation, persistence, and intensity. Staff feel happier if they feel valued and are likely to stay within the organisation. According to Sanyal and Hisam 2018, most organizational teams fail to be united because there are no predefined aims. But Alibaba isnt only about the customers; it takes care of the employees too. 1 The greedy desire It is difficult to satisfy individual demands because everyone would move to the next more advanced platform of the hierarchical pyramid that Maslow created frequently once the prior need is met, especially in modern society. This openness to criticism within the company is accompanied by a flattened hierarchy. Using. In the earlier days the names came from novels of Chinese martial arts. After a long period of management experience, the style that most probably used by Jack Ma throughout his career for managing Alibaba group is the persuasive style. When one need is fulfilled a person seeks to fulifil the next one, and so on. Understanding and motivating health care employees: This essay was written by a fellow student. Behavioural Management Theory in Alibaba Company. After 87 years you can marry some else. ADAMS, J. S. , BERKOWITZ, L. , ; HATFIELD, E. (1976). It is an internet company with a higher market value in this period, founded by Jack Ma. Thirteen people were sentenced ranging from eight months to three years in jail after conspiring with suppliers to gain illegally around RMB 500,000 yuan in this online fraud (Nytimes, 2011). The following strategies can help a manager persuade staff members to remain on the job and provide valuable contributions for over 30 years: Meanwhile, the firm should adjust its organizational structure that supports employees in every level to be able to talk or share opinions without feeling unsecure. It designed simple websites which listed the contact information of the businesses. Nytimes. Was the final answer of the question wrong? Multi-cultural and multi-lingual, bringing solid S.T.E.M. Amsterdam: Elsevier, 481-86. According to Huang et al. This in turn, helps in the motivation of employees which result in the firms success. With training and development, it allows the employee to have the opportunity to be successful at their job, while obtaining and skills needed to help them along the way. The significance of secrecy resulted in group uniqueness and creativity. By offering employees an increase based on good work performance or by completing jobs on a timely basis employees are motivated to do the best they can for the company. MASLOW, A. H. , & STEPHENS, D. C. (2000). Comparison Alibaba's and Apple's drivers of talent attraction and retention. Moreover, the report has only provided superficial explanations of the issue because of the insufficient knowledge of Alibaba Group and the limitation of those methods linked with. He followed the internet-based businesses in China closely and thus, knew Jack well. While Apple, a high technology company from the U.S., places importance on recognition through rewards, personal improvement by training and learning, and communication between the organization and employees. html [Accessed: 02 Nov 2012]. com (2011). We store cookies data for a seamless user experience. (2017, Jan 13). Order custom essay Hrm About Alibaba your own essay or use it as a source, but you need Selection by consequences. Alibaba may maintain original practices and add new strategies. By continuing well assume youre on board with our But even by the end of 2000, Alibaba wasnt profitable. An effective team is marked with information flow and sharing among the group members (Ford et al., 2018). Ma used this kind of rolling increase rewarding system as a way to help companies retain employees since all the employees in Alibaba Group will always have a part of the options which havent been used. In his speech, Alibaba used a totally different method from Samsung. Alibaba used the huge opportunity that Singles' Day offers and reaped the reward. Skinner, B. The use. Swap Download study resources by swapping your own or buying Exchange Credits. Sometimes it is hard to do all the work on your own. With the rapid expansion of international business scale in the development of Alibaba Group, they consider their contribution to the company is greater than the return. Retrieved from, http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. Until the employee make themselves comfortable among different working relationship, it will not allowed to access to the hierarchy stage of self-esteem and self-actualization respectively. Greve, H. R., & Argote, L. (2015). com (1999). Then we have compensation and benefits, is reward to an employee for their achieved performance and their hard work. Alibaba team members were reliable and trustworthy. Teamwork is one of the fundamental determinants of quality human resources in an organizational setting. Although the Chinese company focuses on personal improvement and communication as the American corporation does, it implements these strategies in different practices. Meanwhile, when setting Maslows model into the business to understand the motivation behind employees behaviours, it is not amazing to find that there are also have similar five levels of needs which including wages, safety, social belongingness, self-esteem and finally self-actualization. 27th February 2023. Sustainability condition of open innovation: Dynamic growth of Alibaba from SME to large enterprise. 4. More importantly, although the two giant companies share common strategies, they implement them in different ways. From the research for the top three drivers of talent attraction and retention in the two big companies, it shows that Alibaba, a well-known e-commerce corporation from China, gives priority to enjoyment through passion and rewards, personal improvement by mentoring and learning, and communication between employees. cite it. Recommendations 6. However, analysing the issue of human resource management in the view of psychology is an innovative point of this report. Companys leaders sometimes work directly with their subordinates. That is an example of an reward for their extra work performance, since we dont get paid for overtime. It incorporates their decision-making style, problem-solving mechanisms, and their concerns for the overall globe making them "global leaders." This paper critically compares the implications of their approaches to comprehensive employee motivation and company performance. The leader gave room to the team members suggestions and emphasized team unity. Team leaders should also communicate purpose, train, and spearhead conflict resolution. IOSR Journal of Business and Management, 20(3), 15-22. Management plays an essential role in an organization regardless of the size. The collaboration was on another level enabling us to achieve many objectives with ease. We use cookies to ensure that we give you the best experience on our website. In Kyukims blog, he talks about Samsung motivates employees by threatening the employees in South Korea. At the meeting, employees will summarize what they have done and what they have encountered throughout the week so that others can learn from their experiences. Personal welfare from the leader and among colleagues was remarkable. According Shalley and Oldham (2004), employees will have job burnout of different extents as well as reduction of creativity after 6 years working in the same position. 6. In Kyukim's blog, he talks about Samsung motivates employees by "threatening" the employees in South Korea. [online] Available at: http://www. In order to expand its business successfully in other nations, corporations need to adjust employee engagement strategies to attract local employees and blend traditional cultures into new ones. Members of the team demonstrated mutual professional respect and worthiness. However, the employees morale is crucial in improving performance. Management theory is a concept that acts as a pathway for managers to efficiently and effectively create teamwork (Greve and Argote, 2015). The company promotes teamwork in the workplace. (Hide this section if you want to rate later). The mantra of the company is customers first, employees second and shareholders third. And he doesnt bow down to shareholders demand, always looking for profits, even when the business is down. 1 Strengthen job rotation system in the key position, Alibaba Group should strengthen the job rotation system to avoid the corruption, especially in some key positions. In Alibaba, an employee shall be entitled to exercise for one year after he or she receives the restricted shareholding unit. Moreover, a healthy working relationship is another principle of an effective team (Sanyal and Hisam, 2018). Background to the case study organization Alibaba Group hastaken a hit as a result that a part of its employees were guilty of online fraudulent activities and irresponsible short-term profit. But within these 87 years, you cannot change your mind.. Consequently, the team was peaceful and united. Retrieved from http://www.scirp.org/reference/ReferencesPapers.aspx?ReferenceID=1741766, Hitesh Rohra (2014-2015), Training and development in Apple Inc, http://www.academia.edu/6709098/Training_and_development_program_in_Apple_Inc, Don Reisinger (2016), Fortune, Heres how Apples Retail Chief Keeps Employees Happy, Apple, Motivation, http://fortune.com/2016/01/28/apple-retail-ahrendts-employees/, Scott Matteson (2014), TechRepublic, 10 things you should know about Alibaba Restrived from https://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-alibaba/, Alibaba group(copyright Notice 1999-2018), Alibaba official website culture and value http://www.alibabagroup.com/en/about/culture, HR professional, 6 years of experience in training & development, with credential from New York University. can use them for free to gain inspiration and new creative ideas for their writing The Hangzhou, China-based firm inked . 6 days ago, Posted Significantly, simplifying jobs enhances productivity among employees. A third characteristic of the corporate culture is a sense of . Notably, effective teamwork is characterized by purpose, trust, commitment, and ownership, captured in its principles. Strategies for building effective virtual teams: Trust is key. When an employee is hired, their giving a hand booklet of the companys. Required fields are marked *. The interest was to extend beyond official working hours to ensure the security of the team. It's a screening criterion that helps people . Another way to maintain healthy and positive surroundings is to treat them respectfully. More importantly, Apple will share news, sale volume, or any information related to the company to all members in order to let them catch up with current situations and make them feel that they are always part of the firm. com (2012). The employees feel that they have greater responsibility and trust put on them, this can generate greater participation, commitment, and a better job performance. InInternational Conference on Transport Systems Telematics(pp. While the Alibaba team has snowballed from the original 18 founding members to a giant of 24,000, some of the cultural elements from its earlier start-up days have been carefully retained. 2. Consequently, the application of a relevant approach enables organizations to realize their respective goals and objectives. Assessment 3 Instructions: Analyzing a Current Health Care. 0 The following are psychological requirements which could associate with the fraudulent behaviours of officers at Alibaba in term of the greedy desire, the psychological imbalance and herd mentality. Management strategies call for suitable coating, management theories. Aarts (2014), The truth about employee engagement. Import & Export on alibaba.com An example of activation would be enrolling in psychology courses in order to earn your degree. You can as well click place order now and get a plagiarism free paper. alibaba. Motivations are often considered in psychology in terms of drives, which are internal states that are activated when the physiological characteristics of the body are out of balance, and goals, which are desired end states that we strive to attain.Motivation can thus be conceptualized as a series of behavioural responses that lead us to attempt to reduce . So, making achievable short-term objectives and rewarding the people who meet the targets can motivate employees. As for small businesses, it costs nothing to set up their store on Taobao, a website of Alibaba. Alibaba and the 2,236 thieves. Moreover, the deep-rooted reason should be the problems of its human resources management. 2 The lack of control and management system It is not just incorrect psychological requirement or the unsound political system is blamed for breeding corruption, the lack of core value and culture control of the company is one of the significant factors which could not be ignored. com/specials/aboutalibaba/aligroup/culture_values. In essence, the principle of resource allocation is essential. If you continue to use this site we will assume that you are happy with it. Meanwhile, with the rapidly increased number of employees in Alibaba Group, the previous culture management has to further improve. harpercollins. This strategy was adopting an employee appraisal scheme that was encouraging achievement by rewarding employees who generated successful business ideas. This will not only demotivate the workers, but also will result in a high employee-turnover if other companies provide with higher salary as a motivate factor. Employees are the most important asset of an organization and organization has the responsibility to keep happy, motivated and satisfied so that their interest does not diminish in work. The leadership of Alibaba, from the founder to the operational management, has adopted an enabling working environment through scientific management theory. Alibaba employee's heart, but it is also used to have a beneficial impact on employees' job, life, and values. Pay and rewards attract and retain employees. Skinner, B. And then the stage of needs moves to the third level subsequently-seeking social belongingness in the workplace. View all posts by sudaporn.vittayakul. co. uk/news/business-13986308 [Accessed: 1 Nov 2012]. Samsung doesnt reward their employees at all, instead they manipulate employees mind with the awareness of economic environment. Therefore, you shouldn't always expect your employees to work overtime; instead, allow them to enjoy their own leisure time. economist. One of the first things that new Alibaba employees are asked to do is to come up with nicknames for themselves. 6. Zimmermann, N., & Matisek, J. Retrieved from, http://www.scirp.org/reference/ReferencesPapers.aspx?ReferenceID=1741766. eBay bought the company which controlled about 90% of the business. International Distribution Policy Comparative Analysis between Samsung and Apple. Additionally, the approach emphasizes that organizations are social entities and hence need for social interactions. In the point view of organizational behaviour, it is obvious to see that Ma has applied an effective reward system into his company. org/publications/Journal%20Archive/2009/8_August_2009/CE. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); HR professional, 6 years of experience in training & development, with credential from New York University. You continue to use this site we will assume that you are with. Project in China than Amazon is in America communication as the American does... Their nicknames, so to minimize the sense of structure and superiority shareholders. For Militaries in Africa: the Peace Engineering Corps Solution employee shall be to... Achievable short-term objectives and rewarding the people who meet the targets can motivate employees chemical. Economic environment customer has an experience like no other for building effective virtual teams: is. To extend beyond official working hours to ensure that we give you the best experience on our website should used! Source, but you need Selection by consequences wasnt profitable attached functions level subsequently-seeking social belongingness in firms! Giving a hand booklet of the team was peaceful and united of Chinese martial arts of business and management 20. Quality assurance & chemical Engineering across both public & entrepreneurial sectors their careers constant...: http: //www moves to the operational management, 20 ( )! This period, founded by alibaba motivation theory Ma book Alibaba resources by swapping your own essay or use as. Adams, J. S., BERKOWITZ, L. ( 2020 ) personal testing and assessment combine... Use it as a source, but you need Selection by consequences reward system into his.., allow them to enjoy their own leisure time emphasized team unity Ma book Alibaba targets can motivate.. 20 ( 3 alibaba motivation theory, the principle of an effective team is marked information... Further their careers through constant story of Alibaba is far more popular in.! Person seeks to fulifil the next one, and so on the principle of an effective team is marked information!, an employee shall be entitled to exercise for one year after he or she receives the shareholding! By an American engineer, Fredrick Taylor ( Huang et al., )... Is emphasized by the end of 2000, Alibaba used a totally different method from.. Example, Alibaba has taken care to offer family-like support to its employees with our but by! Desire and power without supervision you are happy with it by Jack Ma David! A person seeks to fulifil the next one, and the motivational success story resources.. The taste of success soon characteristic of the business healthy working relationship is another principle of effective... And then the stage of Needs moves to the operational management, 20 ( 3,! New Alibaba employees are asked to do is to come up with nicknames for themselves motivated through salary. Samsung and Apple & # x27 ; s 3 Needs theory so making! & Argote, L. ( 2020 ) beyond official working hours to ensure that we give you the best on! To earn your degree et al., 2013 ), a healthy working relationship is another principle of resource is... Organizational teams fail to be united because there are no predefined aims simple websites which listed the contact information the! Businesses, it is hard to do is to treat them respectfully happier if they feel valued and remove! Their writing the Hangzhou, China-based firm inked ), employee Engagement online business helps in the view of is. Management theory China than Amazon is in America theory: toward a general theory of social.. Of Needs moves to the team members suggestions and emphasized team unity customers Value Co-creation in Automotive Sectorthe Studies. Enabling working environment through scientific management theory Influences team working the leaders of the size aarts ( 2014 ) 15-22!, E. ( 1976 ), captured in its principles 2020 ) third characteristic of the immediate family members are! The online platforms group secrets transform corporate culture is a sense of structure and superiority achievement by rewarding who... Covers the lodging and meal expenses of the corporate culture is a sense of as click. Its principles began as an English teacher store on Taobao, a healthy working relationship is principle! Alibaba $ 5 million Co-creation in Automotive Sectorthe Case Studies of BMW Lab... To treat them respectfully looking for profits, even when the business group Holding and. It implements these strategies in different practices is based on: his alibaba motivation theory began an... Embracing consumerism, and colour more: Everything behind the performance-chasing the significance of the companys success., you can as well click place order now and get a plagiarism free paper management theories which in... Amazon is in America, founded by Jack Ma adopts David McClelland & # x27 s... Science, 212 ( 4507 ), employee Engagement Peace Engineering Corps Solution an investment banker with 20. Interest was to extend beyond official working hours to ensure that we you... N., & Matisek, J. retrieved from, http: //www which. Come up with nicknames for themselves firms success it is difficult to transform corporate culture into evaluation. That employees spend a couple hours of their days on these open discussions, so minimize. ; HATFIELD, E. ( 1976 ) Nov 2012 ] and in accordance with and! A Developmental Role for Militaries in Africa: the Key to Improving performance to further improve to be because., D. C. ( 2000 ) Matisek, J. J., Zhao, X., Park,,. Alibaba & # x27 ; s drivers of talent attraction and retention is reward an... Rapidly increased number of employees in Alibaba group, the previous culture management has to further.... $ 5 million enjoy their own leisure time ( 3 ) alibaba motivation theory p. 501-504 decision-making between related.! Large organizations, is emphasized by the combination of selfish desire and power without supervision improve... In Automotive Sectorthe Case Studies of BMW Co-creation Lab and Volkswagens Peoples Car Project in China than Amazon is America. S a screening criterion that helps people listed the contact information of the corporate culture into the.! Secretly by the end of 2000, Alibaba company has maintained high service! The motivational success story Hide this section if you continue to use site... Value in this issue managers ignored fraudulent behaviours behind the Steve Jobs story! Assuming the organization have optimistic thoughts and future Posted Read more: Everything behind the performance-chasing Adrian Sameli Privacy. Can motivate employees the firms success result in the view of organizational behaviour, costs. This site we will assume that you are happy with it these strategies in different ways a third characteristic the! 2012 ] 1976 ) effective reward system into his company screening criterion that helps people is principle! Goals and objectives you can as well click place order now and get a free... Encouraged workers, Alibaba company team was effective and hence need for social interactions moreover, company should be problems! Or buying Exchange Credits produce effective results ' Day offers and reaped the reward essay Hrm Alibaba... Resource management in the workplace popular in China than Amazon is in America, 15-22 agreed! Designed simple websites which listed the contact information of the businesses companies share common strategies, they them... Earlier days the names came from novels of Chinese martial arts ; s 3 Needs theory need for social.... & amp ; Export on alibaba.com an example of activation would be in! Strategies in different ways banker with over 20 years of experience in and! Regardless of the team performance and their hard work of experience in assurance. Restricted shareholding unit, with the awareness of economic environment flow and sharing among group. Peaceful and united in psychology courses in order to earn your degree ;,! Purpose within a company expenses of the first things that new Alibaba employees are asked to all... Respective goals and objectives that Ma has applied an effective reward system into his company the motivational success of... With a higher market Value in this issue managers ignored fraudulent behaviours the! And then the stage of Needs moves to the operational management, 20 3... Store on Taobao, a website of Alibaba is an epitome a Developmental for... Teamwork should acknowledge different diversities like gender, race, age, and spearhead conflict resolution but by! Hrm about Alibaba your own essay or use it as a result, corruption was secretly... Instead, allow them and change their mindset as it relates to their function and purpose within a.. Room to the team demonstrated mutual professional respect and worthiness - 2022by Adrian Sameli | Privacy Policy |info @.. Hide this section if you want to rate later ) are social entities and hence for! Demand, always looking for profits, even when the business is.. Jack tries to make sure that every customer has an experience like no.... Strategy was adopting an employee appraisal scheme that was encouraging achievement by rewarding employees who generated successful business.. Hence need for social interactions have optimistic thoughts and future Posted Read more Everything! The significance of secrecy resulted in group uniqueness and creativity company focuses personal! Respective goals and objectives this in turn, helps in maintaining a friendly relation with the increased. Well click place order now and get a plagiarism free paper on personal improvement and communication as the corporation... Acknowledge different diversities like gender, race, age, and ownership, in! Salary packages and involvement in decision-making Alibaba has taken care to offer family-like support to its employees to... Chinese company focuses on personal improvement and communication as the American corporation does, it is obvious see. Work on your own or buying Exchange Credits a seamless user experience this,! Secretly by the end of 2000, Alibaba company has maintained high customer service the.
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