Warranty for Lucas Luggage. Product Registration Thanks for purchasing Solgaard! 2019. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. . For its price, it holds up pretty well. STEP 4: To be sure the combination is properly locked, test it by turning the dials to the new combination and trying to open the lock. And if youll be using this bag frequently, eventually, it will break. So, indeed, you must contact the manufacturer and take up your issue with them. Lucas luggage has pretty basic features, like interior organizational pockets, straps, zippered dividers, but they do not include the TSA locks, an integrated ID tag or a push button locking handle on some of their bags. Easier. Shipping Fees may apply. The case options with two compartments and a style, this is a hard case with spinner wheels designed by lucas. If TJMaxx is aware of how many of these units are defective, they should not sell them. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. Estimated Delivery Date. The overall verdict was a positive one. Pine Brook, NJ 07058 Expandable. Please note, products will not be accepted for replacement without a return authorization number (RA#). LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) No reviews $69.99$69.99 FREE delivery Wed, Mar 8 More Buying Choices$69.98(3 new offers) Best Sellerin Suitcases Amazon Basics 26-Inch Hardside Spinner, Navy Blue Generally I dont expect too much from their warranty regarding the price of the suitcases, also if i like a suitcase i would expect it to last for more than 3 or 5 years. . Product Registration. Everything on the main compartment is kept in place with the help of a couple of tie-down straps. Well find out whether Lucas is a good choice or not. They offer a limited 5 year warranty plus a trusted companion promise for both hard sided and soft sided suitcases, while they provide only a 2 years warranty for their designer carry-on luggage Collection. Alternatively, you may contact the Customer Service Department at. Pleasecomplete the warranty form on ourcontact uspagewith all relevant information and photography to start the claim process. 0000004704 00000 n After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Over 2000 Brands , Ships to over +60 Countries. Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Product name Please select a product Purchase Date * Order Number Code For Your Lock (in case you forget) Sign up for the latest product releases and offers. 2019. 0000022838 00000 n The interior of the suitcase is exactly as expected. The suitcases interior is pretty basic and nearly identical to what you can find on the other Lucas luggage. With our spinners we are able to make your case a real piece of art, the Lucas hard cases are made of materials such as abs, we are able to increase their strength and less stress on the inside. Register your Samsonite today. I understand as a consumer and a person who has worked in retail for years. Avoid Missing Flights, Are There Chargers On Planes? Hardside Luggage Set, Created for Macy's $620.00 Sale $299.99 %%EOF The delivery cost of replacement cases will only be paid if shipped within the UK. Si votre produit prsente un dfaut de fabrication, veuillez contacter notre quipe Service Client et Aprs-Vente au888 392 8800(appel gratuit) et nous vous transmettrons les instructions ncessaire pour remplir une demande dindemnisation. That being said, some of their suitcases come with regular wheels, so wed recommend choosing other models that come with eight wheels instead of four. Luggage Finder C-Lite Oc2lite Hi-Fi Cosmolite B-Lite 4 . Unfortunately, this is the only color that this bag comes in (we would have loved to see it in white). They have a very basic warranty that only covers manufacturer defects. 5 best suitcases according to Bestreviews. Please note: bank/credit card statements are not accepted as proof of purchase. There are a couple of bags that have received less than 4.1 stars, though. In design, its very similar to the It Luggage World's Lightest carry-on. Compared to the It Luggages lightweight model, which onlyweighs 4 lbs, this one weighs 5.8 lbs. Cette garantie est destine vous assurer des droits lgaux spcifiques. Adrienne Vittadini Handbags and Luggage Overstock. Later down in the full review, well go into more detail on each category and explain why they gained that specific score. That being said, you wont be able to fit a laptop in there, so if youre traveling with one, you should rather get a laptop backpack instead. Hard-wearing. Although Samsonite isn't the absolute winner on our leaderboard, they lived up to their name. Tripsavvy. As said before, the most common luggage warranties are between 3 to 10 years but some manufacturers are so confident about their luggage quality that they offer unlimited or lifetime . Some of our products require registration in order to benefit from our best-in-classwarranty. From the exterior, youll usually find one or two pockets for documents and other quick-grab essentials (only on softside suitcases), and in the interior, youll usually find one or two pockets for organization and compression straps for keeping the clothing in place. A lot of their customers are repeat buyers. I checked to find out about their support, but didnt find more info, so you will need to browse the 24-7 international website to fill a warranty claim. Just like the majority of luggage brands, the warranty covers only the manufacturing and workmanship defects. While most users bought this bag for travel, some use it daily as an alternative to a backpack. Apparently they start to produce designs that follow the current design trends, even though in my case I like simple and minimal design. Praying that you have satisfactory ending. DERICG an LadyScot, I would consider you to not only be insensitive bur rude based on the verbiage in your threads. Hull. Regular wheels are not comfortable on rough surfaces, and they wont last for a long period of time. 0000022596 00000 n Our warranty covers against defects in workmanship and material, but we are unable to take responsibility for any damage that may arise due to normal wear and tear, cosmetic damage, misuse, accident, abuse, exposure to extreme temperatures, acids or solvents or mishandling including handling by third parties. They offer a limited 5 year warranty plus a trusted companion promise for both hard sided and soft sided suitcases, while they provide only a 2 years warranty for their designer carry-on luggage Collection. About the Shop. The best luggage takes in agreement with *. It helps to use it with full confidence. Please Note: Warranty claims can take up to 28 business days to complete upon receipt of all warranty information requested. To make a warranty claim, or send queries or complaints about products bought in India, pleasecomplete therelevantform on ourcontact uspage. It offers the first-year superiority warranty focus to registration while buying. Lucas Collection contains 10 Products including Electronic accessories, Large checked luggage, Luggage, Medium checked luggage, Mini backpacks, Softside checked luggage, and more. This is another softside suitcase by Lucas, and we have to admit that its one of the most stunning designs weve seen on softside luggage. On top of that, the bag is fairly lightweight, weighing 6.5 lbs. The bag is made of polyester, which is to be expected in cheap luggage like this. This hard case is puissant for enthusiasts who luggage! Its really affordable, which is why you wont be too disappointed when something breaks. First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesnt even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. I took one non-stop flight from LAX to ORD and when my luggage came around carousel, one of the wheels was completely gone. You can not control them at all. While we are very confident in the integrity of our products, we do understand that occasional problems occur and we are very sorry if you have been inconvenienced during your travel. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email tosupport@ricardobeverlyhillssupport.zendesk.com. When trying to contact them about the warranty, replies usually take weeks, and shipping isnt covered. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. We also participate in other affiliate programs. I understand it was damaged AFTER the purchase, however spending over $100.00 on a piece of luggage I would expect more. USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES. Replacement products will be covered by the warranty equal to the length of time remaining on the warranty of your original purchase. Get exclusive offers and product . It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. Activate Your Warranty. Thursday, Mar 2 - Monday, Mar 6 . Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. Most Lucas suitcases come with expandable zippers. Wholesale Luggage Contact Information 51 Stiles Ln Pine Brook, NJ 07058-9535 Visit Website (973) 882-0247 Customer Complaints 40 complaints closed in last 3 years 16 complaints closed in last 12. That being said, a greater option by an affordable brand is the SwissGear 7366 18-inch carry-on. Its closest competitor is the It Luggage World's Lightest 3-piece luggage set, which weighs only 13.8 lbs. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. It was late enough that the Customer Service/Baggage office was closed, and I reside 3 hrs away. Its available in over 18 different color options, so its got something for everyones taste. Our luggage is rigorously tested to ensure it meets not only industry standards but more importantly withstands the travel needs of our customers. Read best hardside bags available. We strive to help you find the perfect gear,backpacks, suitcases and travel items to fly comfortably and travel the world! Sign up for our email and get 20% off your first order, and more exclusive deals! And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. If your product was purchased within the last 12 months, the warranty lies with the retailer during this period. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. Serial Number is a eleven digit code located inside your product on the back of interior label. From $151.19 ( $50.40 per item) $199.99. Copy. E: customerservice@24-7int.com. What Items Are Not Allowed In Checked Luggage? Copia de la etiqueta colgante de garanta de la parte posterior, la parte que indica el nmero de estilo y las especificaciones de su maleta.4. The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. Envo de productos de reemplazo o partes solo puede ser realizado a direcciones de los USA (no a apartados postales u oficinas postales). Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. Return to Store : . Their suitcases are more affordable than some of their competitors, which are known for making lightweight suitcases. It is fabricated from durable materials, and is an excellent addition to your wardrobe, this case comes with an 3-piece hard case, which gives you complete control over your belongings. it luggageis not responsible for any damage that occurs whilst your luggage is in transit and we recommend that such damage is reported to the airline or carrier as soon as it is discovered. ( 4) At the heart of what we . We like the straps in this one more than the Treadlight because they look much more secure. 0000001186 00000 n T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. If you need to contact the customer services team to discuss your warranty, please call our Customer Service Team toll-free on:888 392 8800. it luggage within India provides a five-year warranty on all hard side and soft side products from the date of purchase, vanity cases are covered for 1-year warranty. However, the customer will be responsible for the repair costs and shipping fees to and from our repair facility.In the case of approved replacements, if the product is no longer available or is out of stock, it will be replaced by an equivalent price product. iFLY. If you purchased your item through one of our retail partners, we offer a 3 year limited warranty on all backpacks, watches, travel accessories, belts, and wallets and a 5 year limited warranty on all luggage and travel bags. Unlike the Treadlight, this one has four double spinner wheels (so eight in total), which are much better to maneuver around. who pays for personal injury court shows, Want to purchase something durable because the baggage handlers can get rough can take up your issue them! 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