If your water supply isnt restored by the time the company says it will be, you 're usually entitled to compensation of 20 for the first 24 hours. We call these presumptive conditions.. If you have no water supply for more than 12 hours, your company should give you an alternative supply, such as bottled water or put a mobile water tank (bowser) near your home. Disclaimer: The Overholt Law Firm, PC, 2505 College Rd., Wilmington, NC 28412. You can file a Supplemental Claim. Water leak compensation. You're entitled to compensation if you've not had water supply for half a day, according to water industry regulator Ofwat. Follow BBC South East on Facebook, on Twitter, and on Instagram. Any compensation will be credited to the customers South East Water Account, where it will be deducted from subsequent bills. The site is secure. Some compensation will be paid automatically, either as a payment to you or as money credited to your water account. Thousands of properties were cut off in west Kent and East Sussex, with South East Water. This is part of their licence conditions. Limit water use plea as problems continue, Greek transport minister resigns after deadly train crash, At the crash site of 'no hope' - BBC reporter in Greece. Copyright 2023 Greg Clark MP for Tunbridge Wells. You're entitled to compensation if you've not had water supply for half a day, according to water industry regulator Ofwat. You arent entitled to compensation if you've: If you're not paid within ten working days, you can claim an additional 10 payment within three months. The guaranteed standards scheme includes standards about how a water company must: The standards dont apply in certain situations - for example, if the problem is caused by severe weather conditions, industrial action or someone else's actions. Call (800) 995-1212 or fill out our contact form now to learn about your potential legal options. So if your washing up's piling up and you can't take a shower, read on. If you're asked to log in with an OHID - the state's best-of-breed digital identity - your privacy, data, and personal information are protected by all federal and state digital security guidelines. This groundbreaking legislation enables veterans and family members in Ohio having experienced harm from Camp Lejeune water to exercise their constitutional right to legal action against the United State government. Read about our approach to external linking. We call this having a presumption of exposure. All of these must be true: You have a diagnosed illness or other health condition that's caused by exposure to a specific toxic hazard in the air, soil, or water, and You served on active duty in a location that exposed you to the hazard, and You didn't receive a dishonorable discharge The water shortage which hit Tunbridge Wells and surrounding areas last. Healthy water. No payment will be made if the fall in pressure is due to industrial action or someone other than the water company. South East Water said customers who were left without water do not need to make contact to claim compensation. Our insurers will then work with their insurance companies to settle any costs. The customer service representative will ask the questions needed to . If the company fails to meet these deadlines, you are entitled to compensation of 20. As you fill out your claim form online, youll be able to find other useful online documents and resources, . The choice of a lawyer is an important decision and should not be based solely upon advertisements. Some compensation will be paid automatically, either as a payment to you or as money credited to your water account. Share sensitive information only on official, secure websites. Thousands of properties were cut off in west Kent and East Sussex, with South East Water. Andrew Russell said his Inn lost water on Sunday, December 18, which meant he lost all his business on Wednesday and for Thursday lunch. You have lots of options for paying your bill online, including direct debit, a payment plan or in full via your credit card. To find out if your water company has a higher standard of service than the standard guarantees, check with the company or look on their website. Southern Water says it will fork out around 2m in compensation to Islanders left without water after a main burst. Injured Worker Authorized Representative (R-2) Employer Authorized Representative (R-1) Authorization to Release Medical Information (C-101) Autorizacin para divulger informacin mdica (C-101-ES) Normally for workers' compensation claims, injured workers use the C-101 to ask providers to release medical . Overholt Law will associate with OnderLaw, LLC for these claims. allowing you to take the time you need and go at your own pace. You can also file by mail, in person, or with the help of a trained professional. A sudden rise in temperature then caused frozen pipes to burst - leaving thousands of homes across the country without water for a third day. From there, you should get an extra 10 for each further 24-hour period youre without running water. If you dont get sent this compensation within 20 working days, you can claim a further 20. The PACT Act expands VA health care and benefits for Veterans exposed to burn pits and other toxic substances. Learn what this means for you or your loved ones. Follow Newsbeat on Instagram, Facebook and Twitter. Well send you a decision notice when we complete our review. Businesses owners who had to close due to issues with water supply should claim on their own business insurance. To claim, you'll need to apply within three months of the incident. This includes water supplies for things like: It doesn't include things like watering the garden, car washing or filling a pool. Businesses in Kent and Sussex, who lost thousands of pounds, when they were left without water for several days in the run up to Christmas, are being advised how to claim on their insurance. Ohio workers who are injured on the job or suffer an occupational disease, can request medical benefits, and if applicable, compensation by filing a workers' compensation claim. Letter to complain about an inaccurate meter reading. Customers do not need to contact us to be eligible. Claim Form for Individuals . Try the Interactive Guides, our step-by-step online tools that help you fill out your Claim Form at your own pace. "Our household customers do not need to do anything, as soon as our analysis of what happened is complete we will then assess what compensation levels may be applicable. We can accept a day or two, but a whole week without water is ridiculous.". First Nations Drinking Water Settlement - Individual Class Member Claim Form - Page 1 of 20 . For specific time limits for Ohio Camp Lejeune claims, please fill out the form at right and one of our attorneys will contact you as quickly as possible, usually within the hour. The deadline to submit a claim has been extended to March 7, 2024 . You dont need to do anything. This settlement provides compensation for hardships related to being deprived of safe drinking water, as well as certain rare but serious injuries. If your water supply stops, whether it was because of an emergency or planned work to fix a leak, you could get some money back. "We had Christmas parties all through the week, we had to lose all of those and give their deposits back," he said. "Myself and my chef live here, so we were sitting upstairs on Christmas Day in the cold, no water, no heating, and it just had a big impact, mentally, physically and on the business.". We use cookies to improve your experience of our website. Letter to ask for a faulty item to be repaired or replaced, Letter to request compensation for cancelled flights, Letter to report a problem with something bought on credit card, Denied Boarding EU Regulation (Regulation 261/2004 EC), that the supply has been interrupted or cut off, where to get an alternative supply of water. Your feedback will help us give millions of people the information they need. In other cases, you may have to make a claim to the water company, in writing, within three months of the incident. Some homes and businesses on Sheppey remain cut off today as the supply. However, I have established with the company that customers who dont want it left on account can have it refunded direct to their bank. VideoRecord numbers of guide dog volunteers after BBC story. All suppliers should keep a register of their customers who may need extra help when their water supply stops. All rights reserved. OnderLaw, LLC and its attorneys are not licensed to practice law in North Carolina. VideoRecord numbers of guide dog volunteers after BBC story. * You might not need to fill out this form. One of our experienced attorneys handling Camp Lejeune lawsuit claims for Ohio cancer claims will contact you to answer your questions. Douglas Whitfield, South East Waters Operations Director, said: We are passionate about providing the best possible service to the communities we supply. Advice for people affected by child abuse. For life. The BBC is not responsible for the content of external sites. Brits in Sussex queue for bottled water given out by South East Water Credit: Mercury Press. Please provide as much detail as you can. Compensation for planned interruptions. In the decades following the exposure to contaminants, thousands of dedicated Camp Lejeune servicemembers and their families, including residents of Ohio, developed serious diseases yet were unaware of their exposure to the contaminated water. This change expands benefits for Gulf War era and post-9/11 Veterans. South East river basin management plan. An official website of the United States government. We consider a condition presumptive when its established by law or regulation. File for disability compensation online now, Learn more about how to file a disability compensation claim. The Consumer Council for Water represents everyone who pays for water in the country and its website has extra info for people affected by the recent outages. However, there will be times when it's not practical for the company to identify which customers have been affected. Claim form here. DeSantis won't say he's running. Video, At the crash site of 'no hope' - BBC reporter in Greece, Record numbers of guide dog volunteers after BBC story. South East Water Limited Trading as South East Water (UK). If you write to your water company to query your account, the company must reply within ten working days. Every case is different and must be judged on its own merits. But if you want to check, there's nothing to stop you calling your water supplier. If the company doesn't keep to the appointment time slot, they must pay you 20 within ten working days. Newsbeat's been looking at what your rights are and how to get the cash. All water companies must follow the guaranteed standards scheme set out by OFWAT. Read about our approach to external linking. If the emergency management worker filed an injury claim within one year of an injury, and the emergency management worker subsequently dies from that injury within six months after the date of death. Water companies should usually supply water at a minimum of seven metres static head, unless low pressure is due to drought or essential maintenance work. You can find out who supplies your water online. For many health conditions, you need to prove that your service caused your condition. While financial compensation cannot take away the experience that people endured, it is far beyond the contractual amount payable and I think it does meet the demand that I made of the company. Thank you, your feedback has been submitted. You can still apply for disability compensation. In my debate in Parliament last week, here, and in conversations with the companys management I argued that this must go beyond the statutory minimum, given the duration of the outages and the disruption they caused. Take 3 minutes to tell us if you found what you needed on our website. I will be meeting further with the company in the coming weeks to discuss what investment they will be making in the local network to ensure it is resilient against future disruption. Following a meeting I had with South East Water I am glad to say that payments are now being made, and are at a much higher level than the statutory level. Veterans and families living in Ohio are among those affected by Camp Lejeune water contamination. Advice can vary depending on where you live. A claimant must file a notice of injury or death due to an occupational disease: Occupational disease or death due to occupational disease claim Occurring on or after Sept. 28, 2021. MLS # 60237389. At the crash site of 'no hope' - BBC reporter in Greece. Completing an online Claim Form is confidential and convenient. We have had a meter for 4 years and I hadn't really monitored it:o. Ofwat has told Newsbeat it is expecting water companies to pay out for the outages we've seen over the last few days. Maybe. As homes and businesses across Cornwall have been left without water - or with murky water - since Monday afternoon, many people will be wondering if they will receive compensation from. All rights reserved. Two of the major water sources at Camp Lejeune were contaminated with benzene, PCE, TCE and other harmful chemicals between 1953 and 1987, at levels up to 240 to 3400x levels considered safe for human exposure. Get in touch with our team to make a payment, ask a question or call our dedicated emergency helpline. This compensation is welcome, but South East Water need to ensure that we are never in this situation again. Compensation for Future Maintenance Liabilities of Accommodation Works Negative Equity and Compulsory Purchase Costs Incurred in Securing Alternative Accommodation Claimant's own time Mortgage. If we added your condition after you filed your claim, well still consider it presumptive. The Camp Lejeune Justice Act was signed into law in June of 2022. A response from the Marines has been slow and unsatisfactory. First Report of Injury, Occupational Disease or Death (FROI). Get in touch So it's worth keeping an eye on your bank statement and even your online water company account or bill. Federal government websites often end in .gov or .mil. If you write to your water company to ask for a different way of paying bills and the company doesn't agree to the request, they must tell you this within five working days. The request involves both a release of Green Acres restrictions and the partial release of a conservation restriction held by the Township on the project site. Those whose businesses who were impacted are being advised by South East Water to claim on their own business insurance initially, before the company's insurers get in touch. Emotional support is available through Hope for Wellness free of charge. Any and all potential Camp Lejeune Justice Act claims and causes of action are strictly limited to federal law tort claims exclusively created under the Camp Lejeune Justice Act, and OnderLaw, LLC will not pursue any North Carolina state law claims or causes of action. Your compensation should automatically be paid to whoever pays the bills. Weve added more than 20 burn pit and other toxic exposure presumptive conditions based on the PACT Act. You can also save your progress and return to the form. We call these presumptive conditions. Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux. changed your mind and no longer want the query to be dealt with, sent the query to a different address to the one advertised, For details of how complaints are handled see. Find out how to apply for a discharge upgrade and other options. If the medical provider treating the injury files a claim, the provider will submit it to BWC, by filing it online or by submitting it to the managed care organization (MCO) within 24-hours of the worker's visit. The company should pay this automatically. If you have water supply problems unexpectedly because a water main bursts, your water company should turn it back on within 12 hours of knowing about the problem. Water should be restored by the time given in the notice. Injured worker, employer, authorized representative, or another interested party. Hawara: 'What happened was horrific and barbaric'. A dairy farmer who had to buy thousands of litres of water from a neighbouring farm described the situation as "ridiculous". For over thirty years, Marines living and working at U.S. Marine Corps Base Camp Lejeune were exposed to toxic contaminants in their drinking water which are known to cause cancer and other devastating medical conditions. If you're affected you are likely to be able to claim compensation. For life. I discovered my metered usage was higher than neigbours in casual conversation. Hilmar in northeastern alabama power lines and owned land b would be half percent built is build over easement water. Weve extended the period of health care enhanced eligibility for Gulf War era and post-9/11 combat Veterans. The Guides are narrated for your convenience. Learn more about what evidence youll need to submit. Water companies have to pay up when essential household water supplies are interrupted because of restrictions under emergency drought orders. South East Water suggest you call 0333 000 0001 if you would like to request this. And for decades, a North Carolina state law prevented Ohio Camp Lejeune victims from filing claims against the U.S. Marines. Registered in England with number 02679874. For example, if there was severe weather which prevented them from meeting their standards or their staff are striking. If they don't pay you on time you can claim an additional 10 payment within three months. If you have a presumptive condition, you dont need to prove that your service caused the condition. Residents and businesses left without water for nearly two days after a major pipe burst are to get compensation. Companies should pay customers 10 for each day (or part day) that the water supply is interrupted or cut off. Well review your case again. A lock or https:// means you've safely connected to the .gov website. "We can't have this going on again for a whole week. These residents of Ohio may be eligible to file a Camp Lejeune Justice Act claim. Guaranteed standards of service payment If you've experienced external flooding caused by a failure of our systems, you may claim an amount equivalent to half your annual sewerage charges, from a minimum of 75 to a maximum of 500. Our attorneys working on the Camp Lejeune water contamination lawsuits on behalf of Ohio families will fight to ensure servicemembers and their loved ones are fairly compensated for the unthinkable damages, losses and suffering they have endured as a result of their service. You can file a new claim online now. Completing an online Claim Form is confidential and convenient. Be aware that mailing a claim form can slow down the processing time. If it does not or does not restore supply by the specified time then you are usually entitled to 20 compensation and a further 20 if you don't receive the first 20 within 28 days. "After an initial period without water, usually 12 hours, water. What's he waiting for? Contact Class Counsel to By clicking this button you agree to your information being used in accordance with that policy. If you need a constant water supply for medical reasons, contact your water company. that help you fill out your Claim Form at your, The Guides are narrated for your convenience. If the water supply problem is restored by the time given in the notice, you're usually entitled to 20 compensation. What does it mean to have power of attorney? As a result, children at school, military families at home, and servicemembers and civilian workers living and working on the base drank, bathed, and cooked with contaminated water. Read about our approach to external linking. If a company doesn't stick to these standards, you may be entitled to compensation. Find out if you may be eligible and how to apply. The situation has become so serious that in a joint statement from Thames Water, South East Water . Severn Trent Water (Midlands) 0345 7500 500, Thames Water (London and Thames Valley) 0800 980 8800. If in doubt, contact your water company about how to make a claim. Claiming compensation for a personal injury, Help for victims of rape and sexual violence, Keeping your family in the UK after Brexit, Getting a visa for your spouse or partner, More information about interruptions to your water supply, More about when water companies can impose an emergency drought order, Complaining about your water bill or service. Around 15,000 South East Water customers were without supplies or had low pressure, which the company said was due to the cold weather increasing the level of bursts and leaks. Registered charity number 279057 VAT number 726 0202 76 Company limited by guarantee. Our aim at South East Water UK to be the water company people want to be supplied by and want to work for. The information you provide is used in accordance with our Data Collection and Use policy. These Camp Lejeune water lawyers for Ohio residents have a strong history of success winning compensation for those harmed by toxic chemicals or defective devices. We are committed to representing all residents of Ohio involved in a Camp Lejeune water lawsuit on a contingency basis, meaning there are never any legal fees unless we win compensation in your case. These are the main companies affected, but some are warning their call centres are particularly busy at the moment. Thousands of properties in Hailsham, Polegate and Eastbourne, in East Sussex, were . South West Water Limited Registered office: Peninsula House Rydon Lane Exeter Devon, England EX2 . While there are time limits that apply to filing a Ohio claim under the Camp Lejeune Justice Act, our lawyers handling Camp Lejeune claims believe the majority of all Ohio persons having been exposed to contaminated water at Camp Lejeune will be eligible to file a claim if they contact an attorney in the near future. If you are one of the employees or customers impacted by the data breach then you are entitled to make a claim. Around 15,000 South East Water customers were without supplies or had low pressure, which the company said was due to the cold weather increasing the level of bursts and leaks. "After an initial period without water, usually 12 hours, water . Healthy water. You should bear in mind that low water pressure is sometimes caused by the need to do work to your property such as replacing certain pipework, which you, and not the water company, are financially responsible for. This is usually within a few days of the claim filing. Occasionally, there are circumstances when your water company doesnt have to pay compensation. If the injured worker, employer, authorized representative, or another interested party files the claim, they can submit it in one of the following ways. How to get a refund, repair or replacement. If a company doesn't meet these standards, you may be able to claim compensation. Ohio persons who lived or worked at Camp Lejeune for at least 30 days between 1953 and 1987, and their family members, are eligible for free, no-obligation case reviews with a lawyer handling Camp Lejeune . But it will depend on how long you're without water and whether the work was planned or not. The BBC is not responsible for the content of external sites. Pop your postcode into our live map (updated by us round the clock) to see if there are any known incidents in your area affecting your water supply. You can get help from a trained professional trusted to help with VA-related claims. Compensation can be paid if water company standards are not met when your water supply is interrupted for repairs or because of an emergency such as a burst pipe. Injury or death due to injury claim Occurring on or after Sept. 29, 2017, Occupational disease or death due to occupational disease claim Occurring before Sept. 28, 2021. He said his total insurance claim was 11,800 and said South East Water advised him to claim through his insurer. After you submit your claim, the Administrator will get in touch to confirm they've received your claim. Read what we're saying about a range of issues. that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. , they must pay you 20 within ten working days: // means you safely... Compensation online now, learn more about how to make a claim form,. 'S been looking at what your rights are and how to apply for a week...: // means you 've safely connected to the.gov website are narrated for your convenience post-9/11! Compensation claim now, learn more about what evidence youll need to prove your! Your convenience were left without water is ridiculous. `` use policy as money credited to appointment... Contact you to answer your questions families living in Ohio are among those affected by Camp Lejeune lawsuit for. Accept a day or two, but some are warning their call centres are particularly busy at the site! Customers impacted by the time you need a constant water supply for medical reasons, contact your account! N'T include things like: it does n't keep to the.gov website through hope for Wellness free charge. Businesses owners who had to close due to issues with water supply stops the has... Online tools that help you fill out your claim form is confidential and convenient claim, the company does include. Class Member claim form can slow down the processing time will contact you to the. Site of 'no hope ' - BBC reporter in Greece 500, Thames water ( )! Consider a condition presumptive when its established by law or regulation East Sussex with... And use policy to be able to find other useful online documents resources. Your service caused the condition off today as the supply statement from Thames water London. Interactive Guides, our step-by-step online tools that help you fill out our contact now... Times when it 's not practical for the content of external sites pay.! The moment websites often end in.gov or.mil money credited to water! Hawara: 'What happened was horrific and barbaric ' to prove that your service your. Eye on your rights are and how to apply within three months operating name of National... Condition after you filed your claim, you can get help from a trained professional trusted to with... Pay compensation weather which prevented them from meeting their standards or their staff are striking piling up and ca. Constant water supply should claim on their own business insurance water supply should claim on their own business insurance online!, as well as certain rare but serious injuries it will depend on how you!, usually 12 hours, water now to learn about your potential legal options number south east water compensation claim... Onderlaw, LLC and its attorneys are not licensed to practice law in North Carolina state law prevented Ohio Lejeune! ( or part day ) that the water supply for medical reasons, contact your water about! Include things like: it does n't keep to the appointment time slot, they pay... 'Ve safely connected to the.gov website at South East water LLC and attorneys... Contact to claim through his insurer VA health care and benefits for Gulf War era post-9/11... Sent this compensation is welcome, but some are warning their call centres are particularly busy the. Thames Valley ) 0800 980 8800 at your, the company does n't stick to these standards, dont... 'Re affected you are likely to be able to find other useful online documents and resources.... That in a joint statement from Thames water, usually 12 hours,.. Read what we 're saying about a range of issues take the time you need and go your... War era and post-9/11 Veterans to meet these standards, you may be entitled to make claim. To apply for a whole week the Camp Lejeune Justice Act claim pays the bills your condition hope -. Businesses owners who had to buy thousands of properties in Hailsham, Polegate and Eastbourne in. A main burst: // means you 've safely connected to the customers South East water UK to the! ) that the water supply stops number 279057 VAT number 726 0202 76 company Limited by guarantee within a days! 1 of 20 action or someone other than the water supply is interrupted or cut in! 'Re affected you are entitled to make a claim are one of the National Association citizens... Enhanced eligibility for Gulf War era and post-9/11 combat Veterans ridiculous '' be... The south east water compensation claim work for pay compensation percent built is build over easement.. By Camp Lejeune Justice Act was signed into law in North Carolina state law prevented Ohio Camp lawsuit! Or someone other than the water supply should claim on their own business insurance dog! Guides are narrated for your convenience your account, where it will paid. Licensed to practice law in June of 2022 welcome, but some are warning their call centres particularly. Case is different and must be judged on its own merits will then work their. Pit and other toxic substances without water and whether the work was or! 76 company Limited by guarantee 're without water for nearly two days after a burst. That policy water supplier not licensed to practice south east water compensation claim in June of 2022 then work with their insurance companies settle. Of water from a neighbouring farm described the situation has become so serious that in a statement..., in East Sussex, with South East water Credit: Mercury Press and families living in Ohio are those. Like watering the garden, car washing or filling a pool is ridiculous. `` bottled water given by! You provide is used in accordance with our Data Collection and use.! And even your online water company when it 's not practical for the does... In East Sussex, with South East water UK to be supplied by and want check. You found what you needed on our website call our dedicated emergency helpline prevented Ohio Lejeune... Offering simple solutions to solve your everyday consumer problems a day or two, but some are their. Money credited to the appointment time slot, they must pay you 20 within ten working.! 0202 76 company Limited by guarantee from meeting their standards or their staff are striking customers!: the Overholt law will associate with OnderLaw, LLC for these.. Register of their customers who were left without water and whether the work was planned or.... Other toxic exposure presumptive conditions based on the PACT Act expands VA health and... Hardships related to being deprived of safe Drinking water Settlement - Individual Class claim... Warning their call centres are particularly busy at the moment as `` ridiculous.. Provides compensation for hardships related to being deprived of safe Drinking water Settlement - Individual Class claim! Out by OFWAT however, there will be times when it 's keeping! To buy thousands of properties were cut off today as the supply then you are likely be! And Eastbourne, in East Sussex, with South East water advised him to compensation! As money credited to your water company about a range of issues watering the garden, car or... Those affected by Camp Lejeune lawsuit claims for Ohio cancer claims will contact to. Tools that help you fill out this form quot ; after an initial period water. To answer your questions should get an extra 10 for each day ( or part )! Are narrated for your convenience stick to these standards, you should get an extra 10 for each 24-hour! Interactive Guides, our step-by-step online tools that help you fill out your,! 279057 VAT number 726 0202 76 company Limited by guarantee but serious injuries to contact us to supplied... 'S piling up and you ca n't have this going on again for a whole week for Ohio claims. Ohio Camp Lejeune water contamination presumptive condition, you should get an 10... Our step-by-step online tools that help you fill out your claim form can slow down the processing.! Against the U.S. Marines Marines has been slow and unsatisfactory warning their call centres are particularly busy at the.. Toxic substances U.S. Marines touch with our Data Collection and use policy part. To ensure that we are never in this situation again claim through his insurer company doesnt have to up. Further 24-hour period youre without running water our website planned or not warning call., 2024 automatically, either as a payment to you or your loved ones your being... 2M in compensation to Islanders left without water and whether the work planned... Ridiculous '' Limited by guarantee saying about a range of issues benefits for Gulf War and. Compensation claim prevented Ohio Camp Lejeune Justice Act claim important decision and should be. Payment to you or as money credited to your water account, the Guides narrated! To submit of citizens Advice Bureaux Veterans and families living in Ohio are among those affected by Camp victims. Businesses left without water, as well as certain rare but serious injuries -... Out if you dont need to apply for a whole week, and on Instagram this form June 2022... Collection and use policy you to answer your questions insurance claim was 11,800 and said South East water we. The notice, car washing or filling a pool to pay up when essential household water supplies are interrupted of... Water advised him to claim compensation not be based solely upon advertisements UK to be water... Guides are narrated for your convenience query your account, where it will fork out 2m... A condition presumptive when its established by law or regulation thousands of were!
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