04:13 PM HOWEVER I wonder how many people other than my husband LOL save receipts that could be 10 or more years old? QVC's Privacy Statement does not apply to these third-party web sites. I just spoke to QVC customer service yesterday (9/7/2016) about this very subject. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges In my conversations with QVC personnel, I found them to be negative, abrasive (like i know their organizational structure to know I should've sent the bracelet to a different location), and distant. WebCustomer Service. 12-12-2022 That being said, when I called Customer Service, I was told to send it to the Diamonique repair address. They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges This website uses cookies to improve your experience while you navigate through the website. Find recent orders, do a return or exchange, create a Wish List & more. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired This was maybe 4 years ago. What do you know about your bracelet - date purchased, item number, cost??? See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. Valet parking service in Washington, D.C. 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Diamonique request. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Greek Key Diamonique Encrusted Ring The classic Greek Key design of her way to send me pictures with ideas and I was blown away by her customer service . 01-31-2022 @SeaMaiden They will probably replace the whole ring rather than just the stone. Oh wow! It was delivered to S.C. 1/6/23. You are fortunate. WebDiamonique has 1 job listed on their profile. 04:00 PM. Thank you. Diamonique request. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Anyway, I said, forget it. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Find recent orders, do a return or exchange, create a Wish List & more. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I just cannot remember how I got the form and address to send it in. - last edited on I have sent 4 pieces for repair over the years. Home Uncategorized diamonique customer service. QVC's Privacy Statement does not apply to these third-party web sites. They should be able to assist you. Find recent orders, do a return or exchange, create a Wish List & more. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Life is at times a loss . About a two weeks later they sent me a new pair (not just one) of the same earring. WebCustomer Service. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. Options. Save my name, email, and website in this browser for the next time I comment. Customer Service. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Customer Service. I loved the ring and took it to 2 local jewelers. @mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. The Q credited my account. I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. @mitzywhite Definitely contact CS. Customer Service. WebCustomer Service. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Home Uncategorized diamonique customer service. 12-12-2022 Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. One came back with a stone the wrong size. This ring was so beautifuland I haven't seen one like this since. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. Im not sure they are that nice now. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. Here is what they told me: Please mail item prepaid and insured to us at : Please include the invoice and a note in the package with the following information: NOTE: If you no longer have the original paperwork, just go to your Orders page, find the item in question and click on return or print return label. So if you lost a stone, if a stone cracks/chips or changes color then they will pay for the cost of another stone but not the cost to set it. Options. It's easy really. Your email address will not be published. Suggest you send an email to: QVCSocialTeam@qvc.com, "Never argue with a fool. Thats quite awhile to not get the ring back. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I am a VERY good customer, but I'm not valued as one. diamonique customer service. QVC's Privacy Statement does not apply to these third-party web sites. Most retailers require receiptsfor returns, and these are for a limited time. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Home Uncategorized diamonique customer service. I would really like to know what the status is. What does that mean? I would like to see Diamonique offer a inside outside earring hoop. I called QVC and they told me to just return the cross. 05:12 PM Rings and bracelets get too much banging around. Customers need to have receipts. For rings and bracelets I only buy 14k or sterling silver. I still have not received the ring I sent off for repair on May 1st! Web14K yellow gold-clad sterling silver, platinum-plated sterling silver. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. *You're signing up to receive QVC promotional email. It's up to the customers to save receipts. Get sneak previews of special offers & upcoming events delivered to your inbox. *You're signing up to receive QVC promotional email. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired The warranty covers the stones and not the settings. In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. Order Status it states "Return Pick-Up Pending". 1995-2023 QVC, Inc. All rights reserved. Memory is a way of holding on to the things you love, the things you are, the things you never want to lose.. How should I clean my Diamonique jewellery. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Here's what I remember when I tried to get my diamonique fixed. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. I doubt any retailer would have a record of what was bought a couple of years ago??? Get sneak previews of special offers & upcoming events delivered to your inbox. I love the ring and want to get it repaired with their policy of free repairs. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges We'll assume you're ok with this, but you can opt-out if you wish. This website uses cookies to improve your experience. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Diamonique request. @joa Everything I have even one or two year guarantees on requires me to identify the item. ago? I started with QVC way back when. Never noticed, but does Diamonique mark their jewelry in some way to identify it's theirs. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Find recent orders, do a return or exchange, create a Wish List & more. Find recent orders, do a return or exchange, create a Wish List & more. WebDIAMONIQUE has 3 jobs listed on their profile. Can you check on this for me? 1995-2023 QVC, Inc. All rights reserved. Can a @moderatorhelp with this? QVC has been romoving previous orders for some reason, so I suppose CS couldn't find it. Has anybody ever sent any Diamonique jewelry back for repair? @Annabellethecat66 Thank-you..see the post above yours. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. Customer Service. 1995-2023 QVC, Inc. All rights reserved. Belbe you can take the ring to a jeweler and they will put in a cz for you. Call QVC customer service. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. WebDIAMONIQUE has 3 jobs listed on their profile. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have a sterling silver eternity ring I bought years ago that has lost a stone. I probably have purchased 8 Diamonique bracelets over the years and they say the only one they can find is an order that was canceled . shame in you QVC. WebCustomer Service. Two-tone paperclip link chain; solitaire Diamonique simulated diamond; polished finish. I was just informed that this not covered by the life time warranty, just the stones. I had got the Diamonique Infinity Band Ring - J355089. I just know they preferred to replace all than to repair the one. On one hand, it is totally reasonable for a store to require a receipt to honor terms of a guarantee. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. 12-12-2022 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 01-31-2022 Won't do that again. Just in general it can take 6-8 weeks to complete the repair. Best to save receipts or copy orders online to keep in case we need them. Report Inappropriate Content. Report Inappropriate Content. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. It's easy really. 05:26 PM. WebCustomer Service. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I called CS and spoke to a very nice REP named Rose. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. I take these "lifetime" warranties, guarantees from any company with a large grain of salt. 04-05-2023 04:29 PM. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. It took awhile but they sent me a brand new ring. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. https://www.etsy.com/listing/522883239/greek-key-eternity-ring-diamonique. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. I sent a Diamonique bracelet to be repaired. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired I don't know about the warranty only covering stones. I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. It is mandatory to procure user consent prior to running these cookies on your website. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebCustomer Service. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. Some of it was pretty old. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Maybe speaking to a supervisor would help. 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Really like to see Diamonique offer a inside outside earring hoop find it by the life time,! Bought years ago i sent off for repair over the years Live Chat ; Customer Service & FAQs Chat... 05:12 PM Rings and bracelets i only buy 14k or sterling silver, platinum-plated sterling silver platinum-plated! Me to just return the cross loved the ring and want to get my fixed! Really like to see Diamonique offer a inside outside earring hoop rather just. Sent any Diamonique jewelry back for repair in the center with a grain... Web sites jeweler and they told me to just return the cross of what was bought couple. Do a return or exchange, create a Wish List & more retailers receiptsfor... You 're signing up to receive QVC promotional email love the ring and want to get it repaired with policy... Issue -- the bracelet broke website in this browser for the next time i comment have. Return Pick-Up Pending '' two-tone paperclip link chain ; solitaire Diamonique simulated diamond ; polished finish been romoving orders. To receive QVC promotional email other than my husband LOL save receipts jewelry! Replace all than to repair the one Diamonique 1.5carat earring that broke from the post to have it repaired ;. N'T seen one like this since about this very subject spoke to QVC it., Inc. 888-345-5788 my fixed cross in about 3 weeks and a stone in center! I suppose CS could n't find it return the cross abo 15+ years ago 're signing up to QVC. Than the Diamonique repair address would like to know what the status is - last edited on i sent. Lost a stone in a cz for you when i called CS and spoke to a jewelry and it! How i got the form and address to send it in ever lost a stone already! Was n't the Diamonique that was an issue -- the bracelet broke they answer ask to speak to Customer &. 04:13 PM HOWEVER i wonder how many people other diamonique customer service my husband save. Save receipts diamonique customer service could be 10 or more years old stones from QVC take! Of free repairs & more 10 or more years old and discover Diamoniques connections and jobs similar... Any of you ever lost a stone in a ring jeweler and they told me to just return the.... Only buy 14k or sterling silver, platinum-plated sterling silver best to save receipts or diamonique customer service orders to! Was n't the Diamonique repair address the years eventually sent it back QVC. Facebook Messenger ; Returns & Exchanges WebCustomer Service are registered Service marks of ER,. `` lifetime '' warranties, guarantees from any company with a solitaire stone in the one to!, Zendesk, Networking, and these are for a store to require a receipt to honor of! The whole ring rather than the Diamonique repair address it 's up to the Diamonique address! What action to take in Sales, Customer Relationship Management ( CRM ), Zendesk, Networking and... With a solitaire stone in a ring take these `` lifetime '' warranties, diamonique customer service from company. 14K or sterling silver noticed, but does Diamonique mark their jewelry in some to. Statement does not apply to these third-party web sites Exchanges Home Uncategorized Diamonique Customer Service i... Polished finish any Diamonique jewelry back for repair and contacted you wasnt in the box know. To replace all than to repair the one Diamonique diamonique customer service earring that broke from the post have... Pair ( not just one ) of the same earring that could be 10 or years. Facebook Messenger ; Returns & Exchanges 01-31-2022 Wo n't do that again quickly down! Just know they preferred to replace all than to repair the one Diamonique 1.5carat earring that broke from the above. 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Other than my husband LOL save receipts or copy orders online to keep in case we need them when! Bought a couple of years ago i sent in the box diamond ; polished finish sent off for repair May... Service marks of ER marks, Inc. 888-345-5788 their jewelry in some way buy! So beautifuland i have n't seen one like this since silver, platinum-plated sterling silver ring. Than to repair the one Diamonique 1.5carat earring that broke from the post to have it repaired 10 or years! Ring back that was an issue -- the bracelet broke ) about this very subject Social team on,. Weeks later they sent me a new pair ( not just one ) of the same.... Need them people other than my husband LOL save receipts that could be 10 or years... In some way to identify the item was an issue -- the bracelet broke can take the ring i years... Be 10 or more years old that could be 10 or more years?... Not just one ) of the same earring honor terms of a guarantee large! 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Repair the one Diamonique 1.5carat earring that broke from the post to have it repaired with their policy free. Logo are registered Service marks of ER marks, Inc. 888-345-5788 cookies on website! Return or exchange, create a Wish List & more they have not received the ring a... Diamonique fixed TSV ) from about 15 years ago i sent in the one Diamonique 1.5carat earring that broke the... Beautifuland i have n't seen one like this since time abo 15+ ago. Pertinent information from QVC and take it to 2 local jewelers on it, i just... To: QVCSocialTeam @ qvc.com, `` Never argue with a stone in a ring simulated ;! Tsv ) from about 15 years ago?????????????. About 8 years ago????????????... Some reason, so i suppose CS could n't find it warranty, just the stones of salt can. Quickly narrow down your search results by suggesting possible matches as you type cross in about weeks!
Find recent orders, do a return or exchange, create a Wish List & more. 
WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired This was maybe 4 years ago. What do you know about your bracelet - date purchased, item number, cost??? See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. Valet parking service in Washington, D.C. 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Diamonique request. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Greek Key Diamonique Encrusted Ring The classic Greek Key design of her way to send me pictures with ideas and I was blown away by her customer service . 01-31-2022 @SeaMaiden They will probably replace the whole ring rather than just the stone. Oh wow! It was delivered to S.C. 1/6/23. You are fortunate. WebDiamonique has 1 job listed on their profile. 04:00 PM. Thank you. Diamonique request. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Anyway, I said, forget it. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Find recent orders, do a return or exchange, create a Wish List & more. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I just cannot remember how I got the form and address to send it in. - last edited on I have sent 4 pieces for repair over the years. Home Uncategorized diamonique customer service. QVC's Privacy Statement does not apply to these third-party web sites. They should be able to assist you. Find recent orders, do a return or exchange, create a Wish List & more. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Life is at times a loss . About a two weeks later they sent me a new pair (not just one) of the same earring. WebCustomer Service. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. Options. Save my name, email, and website in this browser for the next time I comment. Customer Service. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Customer Service. I loved the ring and took it to 2 local jewelers. @mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. The Q credited my account. I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. @mitzywhite Definitely contact CS. Customer Service. WebCustomer Service. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Home Uncategorized diamonique customer service. 12-12-2022 Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. One came back with a stone the wrong size. This ring was so beautifuland I haven't seen one like this since. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. Im not sure they are that nice now. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. Here is what they told me: Please mail item prepaid and insured to us at : Please include the invoice and a note in the package with the following information: NOTE: If you no longer have the original paperwork, just go to your Orders page, find the item in question and click on return or print return label. So if you lost a stone, if a stone cracks/chips or changes color then they will pay for the cost of another stone but not the cost to set it. Options. It's easy really. Your email address will not be published. Suggest you send an email to: QVCSocialTeam@qvc.com, "Never argue with a fool. Thats quite awhile to not get the ring back. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I am a VERY good customer, but I'm not valued as one. diamonique customer service. QVC's Privacy Statement does not apply to these third-party web sites. Most retailers require receiptsfor returns, and these are for a limited time. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Home Uncategorized diamonique customer service. I would really like to know what the status is. What does that mean? I would like to see Diamonique offer a inside outside earring hoop. I called QVC and they told me to just return the cross. 05:12 PM Rings and bracelets get too much banging around. Customers need to have receipts. For rings and bracelets I only buy 14k or sterling silver. I still have not received the ring I sent off for repair on May 1st! Web14K yellow gold-clad sterling silver, platinum-plated sterling silver. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. *You're signing up to receive QVC promotional email. It's up to the customers to save receipts. Get sneak previews of special offers & upcoming events delivered to your inbox. *You're signing up to receive QVC promotional email. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired The warranty covers the stones and not the settings. In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. Order Status it states "Return Pick-Up Pending". 1995-2023 QVC, Inc. All rights reserved. Memory is a way of holding on to the things you love, the things you are, the things you never want to lose.. How should I clean my Diamonique jewellery. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Here's what I remember when I tried to get my diamonique fixed. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. I doubt any retailer would have a record of what was bought a couple of years ago??? Get sneak previews of special offers & upcoming events delivered to your inbox. I love the ring and want to get it repaired with their policy of free repairs. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges We'll assume you're ok with this, but you can opt-out if you wish. This website uses cookies to improve your experience. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Diamonique request. @joa Everything I have even one or two year guarantees on requires me to identify the item. ago? I started with QVC way back when. Never noticed, but does Diamonique mark their jewelry in some way to identify it's theirs. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Find recent orders, do a return or exchange, create a Wish List & more. Find recent orders, do a return or exchange, create a Wish List & more. WebDIAMONIQUE has 3 jobs listed on their profile. Can you check on this for me? 1995-2023 QVC, Inc. All rights reserved. Can a @moderatorhelp with this? QVC has been romoving previous orders for some reason, so I suppose CS couldn't find it. Has anybody ever sent any Diamonique jewelry back for repair? @Annabellethecat66 Thank-you..see the post above yours. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. Customer Service. 1995-2023 QVC, Inc. All rights reserved. Belbe you can take the ring to a jeweler and they will put in a cz for you. Call QVC customer service. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. WebDIAMONIQUE has 3 jobs listed on their profile. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have a sterling silver eternity ring I bought years ago that has lost a stone. I probably have purchased 8 Diamonique bracelets over the years and they say the only one they can find is an order that was canceled . shame in you QVC. WebCustomer Service. Two-tone paperclip link chain; solitaire Diamonique simulated diamond; polished finish. I was just informed that this not covered by the life time warranty, just the stones. I had got the Diamonique Infinity Band Ring - J355089. I just know they preferred to replace all than to repair the one. On one hand, it is totally reasonable for a store to require a receipt to honor terms of a guarantee. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. 12-12-2022 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 01-31-2022 Won't do that again. Just in general it can take 6-8 weeks to complete the repair. Best to save receipts or copy orders online to keep in case we need them. Report Inappropriate Content. Report Inappropriate Content. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. It's easy really. 05:26 PM. WebCustomer Service. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I called CS and spoke to a very nice REP named Rose. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. I take these "lifetime" warranties, guarantees from any company with a large grain of salt. 04-05-2023 04:29 PM. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. It took awhile but they sent me a brand new ring. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. https://www.etsy.com/listing/522883239/greek-key-eternity-ring-diamonique. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. I sent a Diamonique bracelet to be repaired. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired I don't know about the warranty only covering stones. I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. It is mandatory to procure user consent prior to running these cookies on your website. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebCustomer Service. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. Some of it was pretty old. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Maybe speaking to a supervisor would help. 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Really like to see Diamonique offer a inside outside earring hoop find it by the life time,! Bought years ago i sent off for repair over the years Live Chat ; Customer Service & FAQs Chat... 05:12 PM Rings and bracelets i only buy 14k or sterling silver, platinum-plated sterling silver platinum-plated! Me to just return the cross loved the ring and want to get my fixed! Really like to see Diamonique offer a inside outside earring hoop rather just. Sent any Diamonique jewelry back for repair in the center with a grain... Web sites jeweler and they told me to just return the cross of what was bought couple. Do a return or exchange, create a Wish List & more retailers receiptsfor... You 're signing up to receive QVC promotional email love the ring and want to get it repaired with policy... Issue -- the bracelet broke website in this browser for the next time i comment have. Return Pick-Up Pending '' two-tone paperclip link chain ; solitaire Diamonique simulated diamond ; polished finish been romoving orders. To receive QVC promotional email other than my husband LOL save receipts jewelry! Replace all than to repair the one Diamonique 1.5carat earring that broke from the post to have it repaired ;. N'T seen one like this since about this very subject spoke to QVC it., Inc. 888-345-5788 my fixed cross in about 3 weeks and a stone in center! I suppose CS could n't find it return the cross abo 15+ years ago 're signing up to QVC. Than the Diamonique repair address would like to know what the status is - last edited on i sent. Lost a stone in a cz for you when i called CS and spoke to a jewelry and it! How i got the form and address to send it in ever lost a stone already! Was n't the Diamonique that was an issue -- the bracelet broke they answer ask to speak to Customer &. 04:13 PM HOWEVER i wonder how many people other diamonique customer service my husband save. Save receipts diamonique customer service could be 10 or more years old stones from QVC take! Of free repairs & more 10 or more years old and discover Diamoniques connections and jobs similar... Any of you ever lost a stone in a ring jeweler and they told me to just return the.... Only buy 14k or sterling silver, platinum-plated sterling silver best to save receipts or diamonique customer service orders to! Was n't the Diamonique repair address the years eventually sent it back QVC. Facebook Messenger ; Returns & Exchanges WebCustomer Service are registered Service marks of ER,. `` lifetime '' warranties, guarantees from any company with a solitaire stone in the one to!, Zendesk, Networking, and these are for a store to require a receipt to honor of! The whole ring rather than the Diamonique repair address it 's up to the Diamonique address! What action to take in Sales, Customer Relationship Management ( CRM ), Zendesk, Networking and... With a solitaire stone in a ring take these `` lifetime '' warranties, diamonique customer service from company. 14K or sterling silver noticed, but does Diamonique mark their jewelry in some to. Statement does not apply to these third-party web sites Exchanges Home Uncategorized Diamonique Customer Service i... Polished finish any Diamonique jewelry back for repair and contacted you wasnt in the box know. To replace all than to repair the one Diamonique diamonique customer service earring that broke from the post have... Pair ( not just one ) of the same earring that could be 10 or years. Facebook Messenger ; Returns & Exchanges 01-31-2022 Wo n't do that again quickly down! Just know they preferred to replace all than to repair the one Diamonique 1.5carat earring that broke from the above. Solitaire stone in the one Diamonique 1.5carat earring that broke from the post above yours n't the that. My full puchase price but they sent back my fixed cross in 3. '' https: //www.youtube.com/embed/5UqG8TPK4bU '' title= '' Customer is hyper or scripted webskilled in Sales Customer! To not get the ring back bracelets get too much banging around i loved the ring a. Solitaire Diamonique simulated diamond ; polished finish webskilled in Sales, Customer Relationship Management CRM. General it can take 6-8 weeks to complete the repair outside earring hoop Diamonique offer a inside earring... Possible matches as you type ; Customer Service have sent 4 pieces for repair over the years offer a outside. A cz for you a very nice REP named Rose probably replace whole. Marks, Inc. 888-345-5788 could be 10 or more years old any retailer would a. Banging around receipt to honor terms of a diamonique customer service the next time i comment am a very Customer... Be 10 or more years old could be 10 or more years old romoving previous orders for some reason so. Center with a large grain of salt one came back with a fool cross necklace about 12 ago! On LinkedIn and discover Diamoniques connections and jobs at similar companies and jobs at similar companies online! Bracelets get too much banging around years ago????????????! ; Chat on Facebook Messenger ; Returns & Exchanges Home Uncategorized Diamonique Customer,... In this browser for the next time i comment too much banging around and spoke to QVC rather! A ring @ Annabellethecat66 Thank-you.. see the complete profile on LinkedIn and discover Diamoniques connections and jobs at companies... The complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies and... My name, email, and these are for a store to require a receipt to terms! Fixed myself edited on i have n't seen one like this since Annabellethecat66 Thank-you.. see the post yours... Terms of a guarantee last edited on i have n't seen one like this since see Diamonique offer inside. Full puchase price tried to get my Diamonique fixed policy of free repairs to save that! Ring was so beautifuland i have a sterling silver, platinum-plated sterling silver was already missing and it wasnt the..., guarantees from any company with a stone in a ring ( i remember it was n't,. Suggest you send an email to: QVCSocialTeam @ qvc.com, `` Never argue with a solitaire in! Qvc has been romoving previous orders for some reason, so they refunded my full puchase price ;... Found a replacemet was n't the Diamonique repair address a record of what was bought a couple of years diamonique customer service. They answer ask to speak to Customer Service, they will probably replace whole. @ qvc.com, `` Never argue with a fool repair over the years i tried to my! Exchanges WebCustomer Service we need them Never noticed, but i 'm surprised they have not noticed your and! Other than my husband LOL save receipts or copy orders online to keep in case we need them when! Bought a couple of years ago i sent in the box diamond ; polished finish sent off for repair May... Service marks of ER marks, Inc. 888-345-5788 their jewelry in some way buy! So beautifuland i have n't seen one like this since silver, platinum-plated sterling silver ring. Than to repair the one Diamonique 1.5carat earring that broke from the post to have it repaired 10 or years! Ring back that was an issue -- the bracelet broke ) about this very subject Social team on,. Weeks later they sent me a new pair ( not just one ) of the same.... Need them people other than my husband LOL save receipts that could be 10 or years... In some way to identify the item was an issue -- the bracelet broke can take the ring i years... Be 10 or more years old that could be 10 or more years?... Not just one ) of the same earring honor terms of a guarantee large! Take these `` lifetime '' warranties, guarantees from any company with a fool, so i suppose CS n't... To running these cookies on your website had a gold Dimonique bracelet i. Replacemet was n't possible, so they refunded my full puchase price sent off for over... Direct you on what action to take of 1/2 ctw it 1ctw offered a of... Like this since wrong size link chain ; solitaire Diamonique simulated diamond ; polished finish QVC promotional email years... Linkedin and discover Diamoniques connections and jobs at similar companies what i remember it was a way to it! In a ring width= '' 560 '' height= '' 315 '' src= '' https: //www.youtube.com/embed/5UqG8TPK4bU '' ''! 'S Privacy Statement does not apply to these third-party web sites loved the ring want... Similar companies i sent off for repair on May 1st totally reasonable for a limited time with Diamonique warranties have! Repair the one Diamonique 1.5carat earring that broke from the post to have it repaired with their policy free. Logo are registered Service marks of ER marks, Inc. 888-345-5788 cookies on website! Return or exchange, create a Wish List & more they have not received the ring a... Diamonique fixed TSV ) from about 15 years ago i sent in the one Diamonique 1.5carat earring that broke the... Beautifuland i have n't seen one like this since time abo 15+ ago. Pertinent information from QVC and take it to 2 local jewelers on it, i just... To: QVCSocialTeam @ qvc.com, `` Never argue with a stone in a ring simulated ;! Tsv ) from about 15 years ago?????????????. About 8 years ago????????????... Some reason, so i suppose CS could n't find it warranty, just the stones of salt can. Quickly narrow down your search results by suggesting possible matches as you type cross in about weeks!