stripe program manager interview

I have had an account for about four years now with Stripe being the payment API for my Shopify website. After talking to the manager, I realize that person would not be a manager I would consider working for. Design the front end of a payment processing system. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. I have a call with the recruiter for a PM role next week. - Tell me about a time you took a risk that failed. Open-source technologies are innovative and constantly improving.". Show the interviewer that you are resourceful and a creative thinker. Signing a non-disclosure agreement is quite common in the software and technology industry. Monitor the project execution and track risks 6. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. 2. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. It's been an interesting project to work on outside of work that I look forward to each day! Individual panel with 4 people 4. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK I interviewed at Stripe (Bellevue, WA) in Feb 2022. The process took 7 weeks. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. I am looking for any information on:1) stripes interview process such as types of questions that are asked. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. The interview process is long and heavy, but went smooth. The company was happy with the cost savings as well.". 9 Stripe Program Manager interview questions and 7 interview reviews. Give an honest answer that reveals how you really think the interview is going, striking the delicate balance between self-confidence and self-awareness. Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. Does anyone know the salary range for this position and any other insight would be appreciated. Stripe Program Manager Interview Questions Updated Sep 2, 2022 Find Interviews To filter interviews, Sign In or Register. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. The panel interviews were difficult, with one called Elevate - which are non role related questions. This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional. Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. The process took 2 weeks. I interviewed at Stripe (San Francisco, CA) in Sept 2018. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. Felt like a free consultancy paper. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. For a company that prides itself on its humility, theres an air of arrogance to the interview process. I aim to focus on the task at hand and make sure not to get distracted. I graduated at the top of my class while receiving high-performance reviews at my job. Anonymous Interview Candidate in Dublin, CA, I applied online. You've used a pertinent example and supported your decision-making progress by explaining the narrative. The interviewer will likely have a rough idea of your educational background from your resume. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. I have a keen interest in both areas. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. My biggest ambition is to be a manager within the next 3-5 years.". At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. One of the most interesting projects was a fingerprint-based ATM system. Proofpoint, Go to company page APIs are the middleman when different applications need to talk with each other. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Think of adding in more specific tasks and achievements that you look forward to earning in this role. He took the suggestion, and it has worked well for our team! I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. "I understand customer support to be a larger term than customer service. Stripe is rebuilding the economic infrastructure of the internet. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. Stripe is a financial infrastructure platform for businesses. JOB DETAILS. The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. Why or why not? Nice response. You are the user, this interview is the product, what is your feedback? The purpose of this page is to help you prepare for your job interview. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. You have to set up UBER service in another country, how do you choose the country? And in Stripe's case, the API facilitates payment processing. Overly complex & exhausting. What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. ", "As a tech marketer, I have a basic understanding of APIs and how they work as well as other foundational concepts in this space. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. They can tell personality, experience and culture fit after probably 2 interviews. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? Typical behavioral questions "tell me about a time". Deadlines were often due yesterday. ", "I think that innovation means being someone who thrives on change and remains nimble in their work. They feel like trick questions, trying to trip you up. Hours of effort, research, study & preparation goes into each round. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I graduated with a 3.95 GPA, one of the top students in my class. Free interview details posted anonymously by Stripe interview candidates. ", "I am expecting a total compensation of about $800000 per year. ", "I am happy to review any privacy and confidentiality agreements that you have. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment How would you optimise the team to ensure scalability without enhancing your head count? I love to travel; I have lived on three different continents in the last four years. Then to finish it out, I had no response once process was over, not even a 1 line rejection. Our interview questions and answers do not represent any organization, school, or company on our site. Typical behavioral questions "tell me about a time". I worked very hard for that promotion and was so happy when my work and dedication were rewarded. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. I interviewed at Stripe (Dublin, CA) in Jun 2021. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Have you handled multiple teams within a program? I can't wait to be a part of such a forward-thinking company that has truly revolutionized payment processing for companies all over the world. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. 9 Stripe Program Manager interview questions and 7 interview reviews. Handle post-launch items 10. We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. The individual panel was interesting. Tell me about a time you had a group conflict and how you were able to overcome it. With the ubiquity of telework, you likely have experience with various communication software and messaging applications. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. 1st Answer Example. Your interviewer wants to hear the experience you have doing just that. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. You are certainly not obligated to discuss personal matters such as your kids or relationship status. 2. ", "Although I have not worked with a team-based messaging application, I am confident that I would learn very quickly. However, if it's not a remote opportunity, just beware that this could be a red flag for the interviewer regarding tenure. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. We strive for humility as individuals and as an organization. a Senior Manager. 3. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. Portfolio Management ", "My understanding is that you seek a candidate with expert level skills in Ruby, Python, JavaScript, and Java. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. Anonymous Interview Candidate in Bellevue, WA, I applied online. "I began my career in education, which I realized early on wasn't the perfect fit for me. Interviewed with a hiring manager. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. It's exhausting, extremely time consuming & unnecessary. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer Interview involved a phone call screen with recruiter, then the hiring manager. Therefore, any date prior to 2019 might not be accurate. Highlight the steps you took to seamlessly implement new information and successfully complete the project. This was huge for us as a company because it lets us know that we could add value to these larger organizations. 1. It kick-started my career. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. I applied online. I interviewed at Stripe (San Francisco, CA) in May 2022. They could condense quite easily. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Would you be able to share that information with me? It felt dry. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. The interviewer is asking this question to learn more about you on a personal level and what you value most highly. - Assisted with interview & hiring process. - Tell me about a time you took a risk that failed. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. You are the user, this interview is the product, what is your feedback? If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. Do you like unquestioning stakeholders? Interviewed with recruitment team. ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. I'm on an exponential trajectory at my current consulting job, will likely make partner in 4 years tops. I interviewed at Stripe (San Francisco, CA) in May 2022. - Describe a time you faced resilience in the face of ambiguity. I also have a great deal of on-the-job training and certifications, all listed on my resume. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. The recruiter kept me updated on my progress and what was to come. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. If so, at a high-level what are they asking for? Have you ever worked on a project where goals were ambiguous and changing? 2. Go to company page ", "I believe the best way to stay ahead of your competitors is to stay curious and never take anything for granted and always to challenge the status quo. "In my previous role, we worked on a variety of projects with fingerprint recognition software. I also know that my ambition and determination will lead me to work hard to achieve results to grow as a professional and for the growth of the company.". They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. - Why Stripe? The process took 2 months. Stripe was updated by Rachel Hills on December 26th, 2021. I had to chase the recruiter multiple times for feedback and next steps. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. Interview with recruiter and then hiring manager. - How do you handle XFN communication? Have you ever been in disagreement with the entire team? Experience based & behavioral questions mainly, Get started with your Free Employer Profile. This interview is roughly of 1-hour duration. I would not recommend interviewing at Stripe. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Stripe. Emphasize that you're a fast learner who will happily jump right into tasks. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. Got an interview coming. You sound very proud of this accomplishment. The interviewer is asking you this to ensure you have a working understanding of Stripe's competitive landscape and that you, on an individual level, have the capacity to contribute to the company's bottom line. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. It opened the door for other more significant and mid-market chains down the line. One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. Good job! I felt disrespected by this and withdrew my application. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. Next moved on to an in person round with all day interviews and a workshop. Let us know how you approach the execution of a project. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. I was hoping to get more information first about the salary range you're offering for this position. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. 1. Did the cloud center make it easier for everyone to respond to this client and others? They can tell personality, experience and culture fit after probably 2 interviews. Remote Risk Operations Analyst Stripe . Had to submit a presentation & had a week to deliver. You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Interviewers like specifics, so great work. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. 8 min read 12 Jan, 2022 Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. Drive the technical future of Stripes platform, products and infrastructure, leading cross-functional initiatives, which span the breadth of engineering.. Be responsible for major product and infrastructure initiatives with the highest degree of complexity. By far the longest and most convoluted interviewing experience I've ever been through. The recruiter kept me updated on my progress and what was to come. Senior positions: USD 315,000. The onsite interview is a full day event. 2. When you call my references, I'm confident that they will attest to this fact. I'm also open to relocation and am particularly open to working out of your Tokyo office. If you were CEO of current company what would you change? ", "I would have to say cautiously optimistic.". Try answering confidently, and if you do not feel confident, then ask the interviewer for feedback. It sounds as though you have done your research! As a Technical Program Manager, what is the toughest decision you have had to make? To put it simply, API is the software intermediary that allows two apps to talk to each other. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? Interviewed with a hiring manager. "I have used a variety of team-based messaging applications. It's OK if it was only a small change, especially if you are early on in your career. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects.
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