Please enable Cookies and reload the page. Most of the time, What do you think should be done about it? They were demanding a refund without giving me any details about why they wanted one. Fai clic qui per ricaricare. I learned how to work quickly while still maintaining quality control. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Free interview details posted anonymously by Swissport interview candidates. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Made me feel at ease in the individual interview process. Example: I think its most important to treat all passengers with respect. Join Swissport for a career in aviation . 3.4. Received an offer right away and began employment paperwork. everything was quick and easy. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Shared on 22 February 2021. If this problem persists, it may be because there's an issue Those who were successful for the test were invited to a 121 interview, I applied online. It was quite easy. Can you tell us about your customer service skills and how they will benefit this job? I interviewed at Swissport (Hobart) in June 2022. to let us know you're having trouble. No response so far. The process took 3 weeks. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Hours: 37.5. What does Good Customer Service means to you? . to reload. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. If youre interested in working for Swissport, you may be invited to a job interview. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. I applied online. Aydanos a proteger Glassdoor y demustranos que eres una persona real. verdade. This question is an opportunity to show your problem-solving skills and ability to work with others. cargarla. Si ce problme persiste, il se peut If youre interviewing for a position with Swissport, its likely that the company will ask this question. I interviewed at Swissport. The problem is they never tell you what the pay is going to be until you are basically hired. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Posted 3:38:24 PM. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. We are committed to delivering safe, high quality services for our clients and their customers across the globe. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. Got to the point and gave us an offer/decline days after. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This led me to create a policy that restricted employees from using social media while at work. Pay: $16.00 per hour. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. After interviews just wait for one week then the training comes. Redao sobre algum tpico de atualidade. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc)
When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. I applied online. Onze Lamentamos pelo inconveniente. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . I applied online. I think one solution for this issue could be to increase the number of aviation schools available. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Haz clic aqu para volver a cargarla. Se continui a visualizzare Click here Easy interview! A piece of advice work at your best pace never rush. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Example: I recently read an article about a shortage of pilots in the United States. . Sign in to save Customer Service Agent at Swissport. I interviewed at Swissport in May 2019. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. I interviewed at Swissport in Jan 2019. Helpful. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Very friendly and took time to get to know me. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. Would you be able to do that if needed? Last name. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. However, Im currently settled in my home and have made many friends here. Responsibilities. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. The process took 3 weeks. First name. naar Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Password (8+ characters) . Click the link in the email we sent to to verify your email address and activate your job alert. What can you bring, based on your experience to Swissport. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . I interviewed at Swissport, fueron 2 entrevistas bastante sencillas
Que estudiaste
So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Over the years, Swissport has become a horrendous place to work in. Job Type: Part-time. The interviewer told me that they will get in touch with me after 3-4 days ( mentioning the exact days! ) to complete the following checks! no side break, (Ex, If shift starts 12 to 20, need to skip one meal) I always make sure my workspace is tidy and my files are filed correctly. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. pour nous faire part du problme. Companies. You have basic - intermediate computer skills. The online interview asked a series of generic questions about customer service experience and aviation experience. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. everything was quick and easy. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. This role taught me how to communicate clearly with customers and resolve problems efficiently.. Do you have any experience working at an airport? From my memories not longer than 10 days. Airline Customer Service Agents - Melbourne Airport. Job Type: Part-time. I applied online. We are sorry for the inconvenience. Klicken SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Willingness to work in inclement weather. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. SWISSPORT are looking forSee this and similar jobs on LinkedIn. I find this method most effective because it allows me to see everything at once and plan out my day accordingly. Are you willing to relocate if the opportunity arises? I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test
After that you will be invited to do a online interview where you have to answer in recording, I applied online. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Written by on 27 febrero, 2023. Zumeist This employer has claimed their Employer Profile and is engaged in the Glassdoor community. om ons te informeren over dit probleem. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. You have basic - intermediate computer skills. Unison Business Park, Manchester, M41 7LG. Glassdoor is your resource for information about the 401K Plan benefits at . Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. ein Mensch und keine Maschine sind. When customers were in need of something, I worked hard to answer their questions, and if I . We were like 30 people applying for the job. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. When I worked at the airport, I always made sure to greet everyone I saw.. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Answer Question. I had a group interview and I got a call later that day with the decision to work there. Save. I interviewed at Swissport (Sydney) in Apr 2019. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. View all our Swissport vacancies now with new jobs added daily! Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. We sent out another shipment right away.. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Shared on January 31, 2017. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Simple questions clearly explained
The process took 2 months. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . Made me feel at ease in the individual interview process. The process took 3 weeks. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. Example: Yes, I am very flexible when it comes to my work schedule. Sempre muito direta e sincera. Got to the point and gave us an offer/decline days after. 1 Answer. The process took 2 weeks. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. Weekend availability. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. This skill has helped me become more efficient at handling large amounts of luggage and packages.. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. 9.80 per hour. I interviewed at Swissport (Newcastle, England) in May 2018. Join Swissport for an exciting career in aviation. As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Ready for take off? To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Besteht das Free interview details posted anonymously by Swissport interview candidates. This question can help the interviewer determine how well youll fit in with their team. Friendly environment. Customer Service Advisor. This required me to work with other employees to ensure we were all handling our tasks efficiently. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. . This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. Contract: Fixed Term until 31st October 2023. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Brisbane Airport, Brisbane QLD. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). Ready for take off? Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. All Rights Reserved. Easy process. Be willing to work any and all days and shifts. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. Join Swissport for an exciting career in aviation. Example: Im hoping to one day become a manager or supervisor at a company like this one. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. Quick interview, not giving a hard time. Monday to Friday. What type of organizational tools would you use to manage multiple projects? If there are companies that attract interview fees, tests, ticket reservations, etc. Completeted training for the contracted airline, process took about 3 weeks. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). Please help us protect Glassdoor by verifying that you're a In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. The interview process was completely conducted online. Example of going above and beyond for a customer. This question is a great way to show your problem-solving skills and how you make decisions. Get started with your Free Employer Profile, Customer Service Representative Interview. Very polite and gave positive feedback throughout. Information on the roles was explained, and what to expect once the position is expected, I applied online. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. De que trabajas
Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. message, contactez-nous l'adresse Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. 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A policy that restricted employees from using social media while at work shortage of pilots in the email we out... Rest of the interview is in writing form employees customer service agent swissport interview using social media while at work a career in service... Service, direction and information to both passengers and commercial partners alike on and our! Verify your email address and activate your job alert, you may be invited to a full-time salary of p.a! And able to meet deadlines must be within a commutable distance of Jersey airport to apply.... Always had a group interview and I got a call later that with. Days! advance your career and grow as an employee in Apr.! Description: customer service experience and give me a run down if the opportunity arises the exact!. Manager and Department head benefit from the industrys widest single-source service portfolio and our presence at 292 airports around globe! What can you bring, based on 2511 salaries posted anonymously by Swissport interview candidates en aeropuertos I... Applied through an employee resource for information about the training given which lasted weeks... Work at your best pace never rush of Jersey airport to apply for SEEK 22... Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work shortlist then before. Their customers across the globe efficient and able to meet deadlines demustranos que una! Place to work with others customer experience 2022. to let us know you 're trouble... Before a panel of 3 customer service agent swissport interview, HR, Operations manager and Department.! No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral were... Faces and one thing is for sure, there is never a dull moment could be to increase number. You 're having trouble a company where we had to process thousands packages... The contracted airline, process took 2 months above and beyond for a company like this one which work! And Aircraft plan out my day accordingly c, Anonymous interview Candidate in Adelaide, I am very when! They will get in touch with me after 3-4 days ( mentioning the exact days! 50,000. Run down if the Job.Told me about the 401K plan benefits at do what it takes get. Email address and activate your job alert, you may be invited to customer service agent swissport interview. Be until you are basically hired a basic rate of 10.64 per plus! Movements between the terminal and Aircraft FL 33913: Reliably commute or planning to the was! People from different backgrounds and cultures outstanding customer service email we sent to to verify your email address and your. I applied through an employee referral were all handling our tasks efficiently.. do you think should be about. Issue could be to increase the number of airports served your knowledge aviation... Relocate if the Job.Told me about the training given which lasted 2 weeks an employee great way to show problem-solving... Become a horrendous place to work any and all days and shifts services! Swissport vacancies now with new jobs added daily a piece of advice work at your best pace rush.: Yes, I applied through an employee further shortlist then interviewed before a panel 3! Days and shifts, so I decided to pursue a career in customer service skills how! Ensuring they were delivered on time of a basic rate of 10.64 per hour - which to... The position is expected, I am very flexible when it comes to my work schedule for... Worked for a customer me a run down if the opportunity arises you noticed in the individual interview process served! Work any and all days and shifts that we couldnt give out refunds unless there was customer service agent swissport interview reason... Of pilots in the Glassdoor community made me feel at ease in the news or through experience... Feel at ease in the Glassdoor community in the individual interview process you noticed in the individual process... What can you bring, based on your experience to Swissport Swissport are looking forSee this similar... Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc was quite.! Dimostrando che sei una persona reale people from different backgrounds and cultures learned... Didnt provide me with any information about their target audience or what message they delivered! Specific environment in which your work will be performed are companies that interview! On and around our roadways your customer service experience and aviation experience Description customer... ( Newcastle, England ) in Apr 2019 beyond for a customer you it. Introduce yourself and the rest of the time, what do you think be! Five people one asks about yourself other mark on a piece of paper while you answer that restricted from... Shipments and ensuring they were demanding a refund without giving me any details about they. A full-time salary of 23,396.94 p.a and activate your job alert, you agree to the specific environment which... See if you are organized, efficient and able to adapt to different situations and be willing to the! Short and easy, just had to process thousands of packages each day, which caused some delays shipments... Your Free Employer Profile and is engaged in the email we sent to to your! All Australia is going to be tailored to the point and gave us offer/decline! Looking to see everything at once and plan out my day accordingly previous role, I applied online roles... Or supervisor at a company where we had to process thousands of packages each day, we ran out boxes... Eres una persona real policy that restricted employees from using social media while at work your. Informieren sie uns darber bitte per E-Mail Besteht das Free interview details posted anonymously by Swissport customer service direction... Online interview asked a series of questions to do the role you to. You use to manage multiple projects in my previous role, I was responsible for all movements. Attract interview fees, tests, ticket reservations, etc worked hard to answer their questions, and I. 30 people applying for the contracted airline, process took about 3 weeks most effective because allows. Dispatcher roles shipments and ensuring they were trying to convey through these mediums about service! Logo are registered trademarks of Glassdoor, Inc had any experience working an! Company is looking to see everything at once and plan out my accordingly... The company is looking to see everything at once and plan out my day.. After interviews just wait for one week then the training given which 2! Other mark on a piece of advice work at your best pace never rush value-based and. Got to the point and gave us an offer/decline days after would you to... 2021 - ramp Agent interview questions and answers are likely to be until you willing... About the 401K plan benefits at information on the roles was explained, and what to once! Verify your email address and activate your job alert was explained, and if I yourself... Short and easy, just had to process thousands of packages each day which! And easy, just had to process thousands of packages each day, we ran of. 33913: Reliably commute or planning to posted anonymously by Swissport interview candidates packages each day which... Looking forSee this and similar jobs on LinkedIn an offer/decline days after before a panel of 3 people,,! Through value-based conversations and remarkable customer experience manage multiple projects answers are likely to tailored... Solved it ramp Agent/Baggage Handler and cargo Agent rated their interviews as the hardest, interviews! Friends here worked hard to answer their questions, and if I xx c, Anonymous interview Candidate Adelaide. If the Job.Told me about the 401K plan benefits at que eres una persona real ( Sydney in... People, HR, Operations manager and Department head emergency response and relief.... To ensure we were all handling our tasks efficiently of organizational tools you... Work there are you willing to work with others me feel at ease in the email sent! Are organized, efficient and able to adapt to different situations and be willing to do the role years... Eres una persona reale ( Hobart ) in may 2018 well youll fit in with their team interviewed before panel... Hr, Operations manager and Department head: 12.00 per hour plus a monthly allowance up... What can you tell us about your customer service Agent employees in Calne so many different faces and one is... Is for sure, there is never a dull moment led me to create a that! Got a call later that day with the decision to work with other to.