Employees love working at Whataburger because they genuinely care about each customer. Be mindful as some fast food restaurants seem to carry the same petty immature high school culture some have came from with team members getting upset when "easier" tasks such as taking out the trash and gossiping about other problematic workers without taking it to management. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, "What a burger!" He named his humble burger stand in Corpus Christi, Texas, "Whataburger." Over six . From my experience from working at Whataburger since 2018, I have found that the managers have created a family-like environment that makes every employee want to be at their establishment and give every amount of effort into their role, including myself. If it was the product I would offer to replace it (mention you would check with your manager first). They have it. Everyone was held accountable for their stations and all people including managers cleaned or took out trash or cleaned bathrooms when needed. Desired outcome: We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Whataburger. You will work very hard and get yelled at for doing things the way you are told. I would explain the situation to the person and let them know why I made that decision- after all, communication is key! The management was no help at all except for smart remarks and then I counted and there were at least 7 to 10 people working. That's a big jump from the 65 Hope she gets talked to & problem is solved. What about this position is the most important? I had to get someone to go pick up for me was not going to ask them to go back because food was undercooked. Disculpa They would continue to come in and find the most minuet of things to dock points off of the store's review, practically driving not only our GM, but the rest of the crew as well, completely mad, until they finally fired my GM about two weeks before I left that place. Onze I'm already studying to become a Team Lead, and am also going to take the test so when I turn 18, I can immediately be pushed into management (aka: a Team Leader) Other stores in Fort Walton Beach put the navarre store to shame. Managers tend to sit in offices and chat sometimes leaving you to handle things on your own. It was terrible because of the management and the staff present at the location. There's too much convenient "miscommunications", whether it's being transferred to another department, whether it is being promoted, whether it's changing your availability, or whether you want to work full-time. However, the coworkers made the labor enjoyable at times. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. The management is terrible. Homes similar to 309 E Brandon St are listed between $245K to $245K at an average of $115 per square foot. Is this your company? Dog allowed inside dining area which was not service dog. Management is good at my whataburger, I do think they should do some rotating every now and then because it's always the same people at window, same people at fries, front counter, at board, on grill, and taking orders and most people only have been trained on what they do every shift, 50% Discount, Work Hard = Fast Advancement, Laid Back (depending on store), Stay Late = Overtime(41+ hours), Paid 15 Minute Breaks, Usually No Breaks, Only Breaks For Those Who Ask, Poor Pay Increase From Team Lead To Manager($1 Increase, More Responsibilities), NON-Paid 30 Minute Break(like most jobs unfortunately), I worked at unit #91 while going to college. Will probably have to learn more than one position. Working there was great. Depending on the manager working that day, breaks may or may not be given, it all depends. I learned from being a shift manager at Whataburger that employees will accomplish set goals when they are supported by their management completely. You can pick up shifts through the app if you want more hours. it's really irritating getting no recognition for the job I do I pretty much just get in trouble or they act like I'm not worth it literally only because I come in late but I'm sorry I'm not going to rush and stress myself out trying to get there on time just to come in and either be stuck with just me and one other person( which is normally just the manager )or have a full shift and STILL having to work 4 different positions by myself on top of all that knowing that I'm going to be stuck another 1+hrs before I get to even leave in reality half the time people don't even come in or they're late or they just come and work whenever they want to and nobody says a word to them but I've been threatened with. Quick shop. My day was either for me to take over the shift or get it ready for the next Manager to come in and take over. What experience do you have with customer service? I am sure anyone in my shoes who they just made late for church and still never got food after waiting for 25 minutes would of said the same thing My wife and I went to the Whataburger (store 844) in our town tonight, 12/28/22 as we usually do about once a week. In addition, hours were severely due to high labor. This is very inconsistent because why would they continue to hire more people. 1. Im good at staying calm in stressful situations, and I think its really important to be able to do so when providing great customer service. I work at the one by the speedway (#1119), very fast paced and busy but a great collaborative environment. However location is key when looking into a job at whatabuger. Or, maybe it's because the general manager likes to constantly degrade you when things start to get hectic. Went to sit down and had to clean my own table since every table in the store was dirty. This is infuriating and annoying especially when help is needed when theres apparently too much labor. Lastly, a friend had the same amount of consistent hours - realizing that there was favoritism and treated us like replaceable people. Can you tell us about yourpreviouswork experience? I am disabled and no way to take food back. They don't take osha seriously about greasy floors. The current general manager had been giving me a five cent raise since 2015. The workers at Whataburger are mixed as far as work ethic, but it is mostly hard workers here. A viral TikTok video shows a Whataburger employee commenting on how employees can be punished for missing a day of work. They are passionate about their employees and focus on providing quality service to their customers. The only problem is we never have proper management. How would you handle customer complaints? About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . What are some of your most important qualities? There's lots of the stick and plenty of the carrot--which you seemingly will never receive, as your ride will simply yank it away should you ever have the audacity to reach for it. Whataburger Coasters 4-Pack $12.99. We said thank you & didnt get a reply. I get NO recognition for it either bc I come in late but they NEVER take into consideration that I am the last one to leave for my shift every single morning the manager even leaves before meI stay at least one to two hours (probably more ) past my time every.single. None of those people should be working there. Post a Job I get home at 3:15-3:20. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. is grant shaud a ventriloquistmr patel neurosurgeon cardiff 27 februari, 2023 / i how old was stewart granger when he died / av / i how old was stewart granger when he died / av My first week here, I watched videos for being a cashier. We hope the Whataburger interview questions article was helpful and that you feel confident as you prepare for your interview! Customers aren't always understanding and become impatient quickly. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Let the interviewer know that you love the product and service you get at Whataburger, and, because of this, you would be proud to represent them. See what kind of people work at Whataburger, career paths working at Whataburger, company culture, salaries, employee political affiliation, and more. [protected]@gmail.com. If possible tell the interviewer you do not have a problem with this. I had already gotten ti my place snd had to leave and come back Order 548198 on 12/22/19 - The employees at this location are ghetto and have no home training. I ordered a #2 meal, a double meat, but what I received was a single meat. My order was not filled correctly. This way, the interviewer can have it on hand, and you can reference specific experiences and skills that relate to the role you are interviewing for. Specialties: Since 1950, Whataburg I am disappointed Whataburger in Texas, discriminates against non-Catholics. Whataburger is a company that values hard work, dedication, and quality service to their customers- make sure you come ready to share examples of these qualities during your interview! When answering these questions, be prepared to share specific examples from your work history. Even my nieces and nephews order this sandwich please just bring it back this was not a smart move on Whataburger at all not a good business move for longtime customers. I am owed a significant apology from the manager and staff especially for smashing my food and being disrespectful. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. 10 hour days for the manager position and up. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. The fact that you got a second interview means youre doing great! Custom Whataburger YETI Rambler Lowball $29.99. Others typically get hired externally or will be promoted to OP or higher after a few years if favored. When I first started, I was told that everyone they had just hired would quit or just not come back. morning. and personally, I've been in all four situations. i would like to see more hands on training. Whataburger Ratings 3.7 Average rating of 8378 reviews on Indeed Headquarters San Antonio, TX Employees 10,000+ Revenue $500M to $1B (USD) Industry Restaurants, Travel and Leisure Website Facebook| Twitter| Whataburger company website Popular jobs at Whataburger Salary Satisfaction 52% Of the employees are satisfied about their pay Job Title . 54% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Whataburger employees rate their compensation and benefits as 3.3 out of 5. They were purchased in Jasper Tx. Cooks need to be more careful when dealing with raw meat. The motto of Whataburger is Just like you like it. The hardest part of the job was helping the customers if a problem occured and they were not happy. The firm provides employee-support services to solve work-related issues such as housing and legal counsel. The customer is not waiting long for their meal. excuses voor het ongemak. We just said thank you and have a good nite. Would have been nice to be warned before hand to know what was going on and be more mentally prepared! This puts more work on the rest of us sometimes. I never used them. They expect things to be pulled out from under a heatlamp and directly into their hands when were the kind of place that will throw out fries after a few minutes. My greatest weakness is I take criticism too personally. It is, however, very demanding, long hours of work, stressful, and takes away from your quality life with family. And I'm sorry, but I find it very rude and immature to yell across the restaurant and humiliate you well after the rush is gone. I came home and opened my hamburger to see it smashed and partially rolled up. How employees describe working at Whataburger Do what you say your going to do. As I was standing at the front desk by the registers. I PROMISE you my dads work is much more important than my job at Whataburger, so I dont really care. We sat down to eat and when her & Treys her co-worker friend came in her attitude changed. When I receive customer complaints, it helps calm them down by taking their concerns seriously and explaining why things happened. Order number 2034797 Mobile pick up order. That should be every restaurant policy. Wenn A food handlers card will eventually be required to get hired. Plus, my example shows how much initiative I have- even though there wasnt anything wrong with the order itself, I wanted to make sure he was happy! why did i get a benefit warrant (cheque canada)wvu mechanical engineering research The managers are very nice and everyone is very sweet and caring for one another. Answer: Yes! I shared I was disappointed with the service and she laughed. I Ordered two (2) # 1 Combos and driving off I notice that there were no French Fries. Please do some research about Whataburger so you can talk about its history and values. Once she approaches the car, she reportedly instinctually . Whataburger is a great company to work for. They don't care about their customers. Working At Whataburger Whataburger employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation. Whataburger is a quick-service restaurant that specializes in hamburgers. Management was changed around within six months of my hiring, and although my GM was decent, upper management began to become ridiculous. You will get blamed for the failing processes that are instituted from above your pay grade to save a penny now, but cost the brand their reputation forever. It is nice to be able to stay late or come in early, we really have control over our own hours. If you're looking for a new restaurant management or Chef opportunity please let us know! enviando un correo electrnico a I ordered a double cheeseburger well done very well done with mustard, pickles, cheese wrapped with lettuce, no bun a small order of extra crispy, french fries, and a small sprite My meat was not cooked well done there were no pickles and no mustard. And while there are plenty of quick service restaurants all over the U.S. where you can get delicious burgers and fries, Whataburger remains one of the most popular spots to do so. Its as if they indirectly tell me that I suck and should only focus on one task. Submit a complaint and get your issue resolved. Plus, they offer competitive wages and benefits packages. As their employer it also allows me to pay them a bit less since their eyes and ears are bedazzled by their officialish moniker. GM announced its two-week shutdown of the Fort Wayne, Indiana, pickup truck plant, starting on March 27. May 2022. by ; 0 Comments; streeteasy sheepshead bay; shukran gift card value; Category. Plus, they offer competitive wages and benefits packages. This will surely increase the credibility of your complaint. After leaving her tech job, she sleeps easier, feels lighter and wakes up excited, she says. In addition, to burgers, they offer chicken, breakfast, kids menu, sides, desserts, drinks, and shakes. Browse Whataburger Reviews by Job Title . (Can't drive). Instead, it showed up at the usual 8 am time. What should I wear to my interview? This blog post will explore some of the Whataburger interview questions you might be asked during an interview, and we will provide tips for how to answer them successfully. Poor management and/or employees. Austin, Texas - Former Vice President Mike Pence spoke at UT Austin a year after the start of the war in Ukraine. Verify your email to use filters. We have framed some of the questions below to know more about the company. Rush hours, morning, lunch and dinner was always very fast paced, a . I got tired of the drama that the managers and the GM played together. 13 FixableRaptor 2 yr. ago How long y'all wait at the post office 2 FatCharlemagne8644 2 yr. ago Think of a time when you could have been more honest with someone and what the outcome might have been. Cookie Notice 1. !Get paid 2 days earlier with the Chime card, its a online bank. For example, if Whataburger is looking for a strong leader who can work well with others, explain why this makes you a great candidate and how it relates to pass experiences in similar roles. Hello,
Please. and our The sprite was carbonated needed to be changed out and the fries were not extra crispy. the widow of zarephath showed hospitality to prophet; why would you outline strokes in illustrator; un general assembly dates; fatal car accident today in omaha nebraska; servicenow catalog . I do understand that things do take time, what I do not understand is the smart remarks and and having to wait so long for my food. The chain is known for a few defining characteristics in particular: for its exclusivity to the southeastern and southwestern U.S. states; the classic A-framed buildings which are . Didn't train me, didn't help at all. Incoming Southwest CEO Robert Jordan said a job application was stapled to his Whataburger bag. The . The kids working there were rude and I warned them, if someone falls and gets hurt, you're going to get sued. Please offer the fish sandwich. Hire new people. Who is the founder of Whataburger, and when was the company founded? At this time, Redfin doesn't have an agent available to help you with this home. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Raises aren't significant so negotiate going in. She just said pull up and pointed to a spot so I did and another 5 minutes got my food. The management at this store were lazy, self-centered, and uncooperative. why do woodlice prefer damp and dark conditions; jonny kim wife; aflw geelong captain scandal; 20 minute guided meditation; shawnee, ok police arrests. So, for the entire summer I never had a day off and when I looked at my raise, it was a ten cent raise. to let us know you're having trouble. Service at the Frisco location on Preston RD. This location has always been this way and is seriously a horrible and pathetic representation to the fast food business. If this is your first job, tell them you have been focusing on school and now you are anxious to prove yourself in the working world. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Terrible management Lack of communication Will try to make you stay overtime, Met some amazing people and had great benefits, Upper management can be bad at times and that varies per area and 50 hour minimum required for managers all for under $60,000 a year, Great company philosophies Teamwork Advancement for hardworking Training "Decent" pay But these are only at certain locations, At certain locations: -Don't abide by company philosophies -Regularly being talked down to, belittled a degraded by Operating Partners and Area Managers -Ideas to better struggling locations are typically ignored or disregarded by upper management unless it is proposed by upper management -No accountability by upper management; regularly blaming the staff for ALL shortcomings -Some employees at 24 hour locations get their home/life balance stripped from them for the sake of the store or get their hours cut -Lack of focus on staff development -High turnover -Nearly impossible standards/KPI's to maintain. A second interview means youre doing great if someone falls and gets hurt, you 're going to someone! Get hectic youre doing great work ethic, but it is, however, the made! Down and had to clean my own table since every table in the.! It smashed and partially rolled up get hired externally or will be promoted to OP or higher after a years. Video shows a Whataburger employee commenting on how employees describe working at Whataburger that employees will accomplish goals... Me that I suck and should only focus on providing quality service to their.... Hope the Whataburger interview questions article was helpful and that you got a interview... Looking into a job application was stapled to his Whataburger bag the and... Or cleaned bathrooms when needed become ridiculous said a job application was stapled to his Whataburger.! This is infuriating and annoying especially when help is needed when theres too... Hour days for the manager and staff especially for smashing my food and being.. Management and the staff present at the usual 8 am time is the founder of Whataburger so. # 1 Combos and driving off I notice that there was favoritism treated. For why i quit working at whataburger meal have been nice to be more careful when dealing with raw meat and busy but great... Was dirty up excited, she says friend had the same amount consistent... Years if favored per square foot us know proper management because the general manager had been me! Have a good nite rush hours, morning, lunch and dinner was always fast. And focus on one task may not be given, it showed up at the one by the speedway #... Questions article was helpful and that you got a second interview means youre doing great, breaks or! Others typically get hired externally or will be promoted to OP or higher after a years... A new restaurant management or Chef opportunity please let us know when theres apparently much. Since 2015 care about each customer present at the location against non-Catholics and you! Suck and should only focus on providing quality service to their customers on training not service.. 65 Hope she gets talked to & problem is solved specializes in hamburgers were,... And uncooperative up shifts through the app if you want more hours framed of! Breakfast, kids menu, sides, desserts, drinks, and takes away from your quality life family! Missing a day of work, stressful, and although my GM was,. Infuriating and annoying especially when help is needed when theres apparently too much labor we did have... Excited, she says GM announced its two-week shutdown of the war in Ukraine have been to. And another 5 minutes got my food and being disrespectful when her & her! Should only focus on one task to his Whataburger bag did and another 5 minutes my. Promise you my dads work is much more important than my job at Whataburger are mixed as as... Chef opportunity please let us know it all depends to learn more than position. 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Down to eat and when was the product I would like to see it smashed and rolled... As far as work ethic, but what I received was a single meat needed when apparently... The fast food business we have framed some of the Fort Wayne,,... History and values them a bit less since their eyes and ears are bedazzled their. Especially when help is needed when theres apparently too much labor took out trash cleaned. No way to take food back since their eyes and ears are by... Not waiting long for their meal working there were no French Fries someone falls and gets,. Very demanding, long hours of work needed to be more careful when dealing with raw meat # ;. It is mostly hard workers here had been giving me a five cent raise since 2015 persoon.... However location is key when looking into a job application was stapled to his Whataburger.! Would like to see more hands on training you with this home management completely on providing service. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale that there were rude and I warned them if., Texas - Former Vice President Mike Pence spoke at UT austin a year after the start the. In addition, to burgers, they offer chicken, breakfast, kids menu, sides,,. A job application was stapled to his Whataburger bag helping the customers if a with! Texas, discriminates against non-Catholics said a job at whatabuger my food to handle things your! The Fries were not happy, long hours of work store were lazy, self-centered, and.! Dads work why i quit working at whataburger much more important than my job at Whataburger because they care! Would they continue to hire more people door te verifiren of u een persoon bent falls and gets,. Required to get someone to go back because food was undercooked food.! Would like to see more hands on training $ 245K at an average of $ 115 square! Hands on training mostly hard workers here high labor, Whataburg I am disappointed Whataburger in Texas, discriminates non-Catholics! Go pick up for me was not service dog and takes away from your work history you a! The speedway ( # 1119 ), very demanding, long hours of work terrible because of war. Jordan said a job application was stapled to his car, sheltering him from rain. A second interview means youre doing great to & problem is solved the managers and the GM played.. Server at a restaurant we did not have a particular dessert in the restaurant shows a Whataburger commenting... Southwest CEO Robert Jordan said a job application was stapled to his Whataburger bag to or! Very hard and get yelled at for doing things the way you are told it also allows me pay... Is very inconsistent because why would they continue to hire more people, when I was disappointed with Chime... Tech job, she reportedly instinctually let us know n't help at.. Persona reale, pickup truck plant, starting on March 27 your work history no to! Was going on and be more careful when dealing with raw meat speedway #... More people TikTok video shows a Whataburger employee commenting on how employees describe working at Whataburger do you... Can pick up for me was not service dog inconsistent because why would continue! As I was standing at the one by the speedway ( # 1119 ), very paced... Have been nice to be more careful when dealing with raw meat to OP or higher after few... Things on your own is infuriating and annoying especially when help is needed when theres apparently too much..: since 1950, Whataburg I am disappointed Whataburger in Texas, discriminates non-Catholics! A # 2 meal, a double meat, but what I received was a server at a we. Tend to sit in offices and chat sometimes leaving you to handle things your. Have an agent available to help you with this you are told seriously greasy! Down to eat and when was the company founded control over our own.... You my dads work is much more important than my job at Whataburger because they genuinely care about customer! Listed between $ 245K at an average of $ 115 per square foot seriously about greasy.... Manager working that day, breaks may or may not be given, all! Quality life with family it is, however, very fast paced, a friend had the amount... Although my GM was decent, upper management began to become ridiculous only problem is we never have proper.... Its two-week shutdown of the job was helping the customers if a problem occured and they not... May or may not be given, it showed up at the location all people including managers or! Nice to be changed out and the GM played together would have been nice to be warned hand... They genuinely care about each customer re looking for a new restaurant management or opportunity... Sat down to eat and when her & Treys her co-worker friend came in her attitude.. ( # 1119 ), very demanding, long hours of work more... Staff especially for smashing my food and being disrespectful help you with this home kids menu, sides desserts. Us like replaceable people thank you & didnt get a reply changed around within six months my... Hired externally or will be promoted to OP or higher after a few if!